Job Opportunities in India
October 15, 2024
shaimz takeoff
INTERN & OTHER & FULL TIME
Customer Service Representative
Job Title: Customer Relationship Executive (CRE)
Location: HILITE BUSINESS PARK KOZHIKODE
Job Type: Full-Time
Key Responsibilities:
1. Telecalling:
Contract length: 3 months
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
Expected Start Date: 01/11/2024
Location: HILITE BUSINESS PARK KOZHIKODE
Job Type: Full-Time
Key Responsibilities:
1. Telecalling:
- Engage in outbound and inbound calls to prospective clients.
- Provide information about products and services, answer queries, and address client concerns.
- Maintain a professional and friendly demeanor during all interactions.
- Persuade potential clients to purchase products or services by effectively explaining the benefits.
- Follow up on leads and close sales deals to meet monthly sales targets.
- Track and convert cold leads into active customers.
- Achieve daily, weekly, and monthly sales targets as assigned by the management.
- Contribute to team sales goals and actively work towards achieving them.
- Identify and work on high-potential leads for maximum conversion.
- Build and maintain strong relationships with new and existing clients.
- Handle customer issues and complaints in a timely and professional manner.
- Provide after-sales support to ensure customer satisfaction.
- Maintain accurate records of interactions with clients and update the CRM system regularly.
- Prepare and submit daily, weekly, and monthly reports on sales activities and performance metrics.
- Strong communication and interpersonal skills.
- Experience in telecalling and sales.
- Ability to work under pressure and meet targets.
- Excellent persuasion and negotiation skills.
- Proficient in CRM software and MS Office.
- Bachelor’s degree in Business, Marketing, or related field (preferred).
- Prior experience in sales or customer service is a plus.
Contract length: 3 months
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Work from home
- Day shift
- Monday to Friday
- Morning shift
- Weekend availability
- Commission pay
- Performance bonus
- Yearly bonus
- Diploma (Preferred)
- total work: 1 year (Required)
- Customer service: 1 year (Required)
- English (Required)
- Hindi (Required)
Expected Start Date: 01/11/2024
We regret to inform you that this job opportunity is no longer available
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