Job Opportunities in India
October 17, 2024
Aiva Technologies
FULL TIME
Customer Service Representative
Key Responsibilities:
Make outbound calls and follow up on leads assigned in a timely and professional manner.
Respond to inbound customer queries related to our services and provide accurate information.
Maintain a high standard of communication, ensuring clarity and professionalism in both English and Hindi.
Demonstrate excellent communication, interpersonal, and organizational skills to maintain a high productivity rate.
Draft clear and professional emails as required.
Deliver exceptional customer service to ensure client satisfaction.
Maintain and update records of calls and interactions with customers.
Requirements:
Minimum 1 year of experience in an Inbound/Outbound call center.
At least 1 year of Tele-Sales/Voice-based support experience is mandatory.
Excellent verbal and written communication skills in English.
Strong verbal communication skills in Hindi.
Ability to multi-task and manage time effectively.
Strong knowledge of mail drafting and maintaining call records.
Exceptional customer service skills.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Education:
Make outbound calls and follow up on leads assigned in a timely and professional manner.
Respond to inbound customer queries related to our services and provide accurate information.
Maintain a high standard of communication, ensuring clarity and professionalism in both English and Hindi.
Demonstrate excellent communication, interpersonal, and organizational skills to maintain a high productivity rate.
Draft clear and professional emails as required.
Deliver exceptional customer service to ensure client satisfaction.
Maintain and update records of calls and interactions with customers.
Requirements:
Minimum 1 year of experience in an Inbound/Outbound call center.
At least 1 year of Tele-Sales/Voice-based support experience is mandatory.
Excellent verbal and written communication skills in English.
Strong verbal communication skills in Hindi.
Ability to multi-task and manage time effectively.
Strong knowledge of mail drafting and maintaining call records.
Exceptional customer service skills.
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Education:
- Bachelor's (Required)
- Customer service: 1 year (Required)
- English (Required)
- Hindi (Required)
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 25, 2024
Hong Leong Bank
Executive - Business Channels (Operations & Customer Service)
FULL TIME
View Details