Job Opportunities in India
October 15, 2024
Spirka Technologies
FULL TIME
Customer Service Representative
Do you have a passion for helping others and providing excellent customer service? We are looking for Customer Support Executives (Non-Voice) who will assist customers via chat services including chat, text, email, social media, and other non-verbal platforms. You’ll play a key role in resolving customer queries, consulting with compassion, and ensuring a smooth and exceptional customer experience.
You’ll report to the Team Lead and contribute to the overall success of the team by consistently delivering outstanding customer service.
Key Responsibilities:
For candidates located outside the city, a virtual interview will be conducted for your convenience.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
You’ll report to the Team Lead and contribute to the overall success of the team by consistently delivering outstanding customer service.
Key Responsibilities:
- Handle incoming communications from customers via chat, email, and other non-verbal platforms.
- Provide quick and effective resolutions to customer issues using written communication.
- Maintain a high level of professionalism and empathy while addressing customer needs.
- Excellent written communication skills in English, including grammar and spelling.
- Basic knowledge of computer applications.
- Flexibility to work in a 24/7 environment.
- Education: 10 + 3 Diploma/HSC/Any Graduate.
- Freshers and experienced candidates are welcome to apply.
- Supportive leadership that encourages growth and development.
- A diverse, community-minded organization with a focus on inclusivity.
- Plenty of opportunities for career advancement and skill development.
- Competitive salary, performance bonus opportunities, and comprehensive benefits.
- 5 Days Working.
- PF, Insurance, Gratuity Benefits.
- Cab Facility for Night Shift.
- Night Shift Allowance.
- 5 Days Accommodation for outstation candidates.
For candidates located outside the city, a virtual interview will be conducted for your convenience.
Job Type: Full-time
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
- Night shift
- Performance bonus
- Do you have great written communication skills in English including grammar and spelling?
- Do you have basic knowledge of computer application?
- Are you flexible to work in a 24/7 environment?
- Customer service: 1 year (Preferred)
- English (Required)
We regret to inform you that this job opportunity is no longer available
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