Deliver exceptional customer experiences while driving sales growth through timely resolutions, product promotions, and loyalty building. Key Responsibilities: 1. Respond to customer inquiries, concerns, and feedback via phone, email, and chat. 2. Resolve issues efficiently, escalating complex problems to relevant teams. 3. Identify and capitalize on sales opportunities through cross-selling and upselling. 4. Stay up-to-date on product offerings, industry trends, and market developments. 5. Collaborate with internal teams to resolve issues and enhance processes. 6. Maintain accurate and detailed customer records. Requirements: - Excellent communication, problem-solving, and interpersonal skills - Strong product knowledge (comprehensive training provided) - Ability to thrive in a fast-paced environment - Customer-centric mindset with a sales-driven approach Desirable Qualities: - Proactive problem-solving skills - Results-oriented and sales-focused - Adaptability and flexibility - Strong team player What We Offer: - Comprehensive training and development programs - Opportunities for career growth and advancement - Competitive compensation and incentives - Dynamic and supportive work environment This rewritten version highlights: - Clearer job responsibilities and requirements - Emphasis on customer focus and sales orientation - Desirable qualities for a successful candidate - Benefits and opportunities offered by the company Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Benefits:
Cell phone reimbursement
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Morning shift
Weekend availability
Supplemental Pay:
Commission pay
Overtime pay
Performance bonus
Yearly bonus
Work Location: In person Speak with the employer
+91 7902522777