Here's a comprehensive job description for a Customer Relationship Executive: Job Title: Customer Relationship Executive Reports to: Customer Relationship Manager/Team Lead Job Summary: We are seeking a highly skilled and customer-focused Customer Relationship Executive to manage and nurture relationships with existing customers, ensuring long-term loyalty and driving business growth. Key Responsibilities: Customer Relationship Management 1. Build and maintain strong relationships with customers through regular communication (phone, email, meetings). 2. Understand customer needs, resolve queries, and provide tailored solutions. 3. Identify and address customer concerns, escalating critical issues to management. 4. Foster customer loyalty through personalized engagement and value-added services. 5. Conduct regular customer feedback sessions to improve products/service Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule:
Day shift
Experience:
total work: 1 year (Required)
Customer service: 1 year (Required)
Language:
English, Hindi (Required)
Work Location: In person Speak with the employer
+91 9700000752