Job Opportunities in India


August 14, 2024

Ayaan Edu Skills & Training Private Limited

Jammu

FULL TIME


Customer Relationship Executive

Job Description:
We are looking for a confident, personable, and well-presented female candidate to join our team as a Client Relationship Executive. The ideal candidate will possess excellent communication skills, a professional appearance, and a passion for building and maintaining strong client relationships. As the face of our company, you will be responsible for ensuring our clients receive outstanding service and support.
Key Responsibilities:
  • Client Interaction: Engage with clients regularly to understand their needs, address their concerns, and ensure a high level of satisfaction.
  • Relationship Management: Build and maintain long-term relationships with clients, fostering trust and loyalty.
  • Communication: Serve as the primary point of contact for clients, keeping them informed about new products, services, and updates.
  • Problem Resolution: Identify client issues and work closely with internal teams to resolve them quickly and efficiently.
  • Feedback Collection: Gather and analyze client feedback to inform service improvements and enhancements.
  • Client Retention: Develop strategies to retain clients and minimize churn.
  • Reporting: Prepare regular reports on client interactions, satisfaction levels, and potential areas for growth.
Job Type: Full-time
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
  • Health insurance
  • Provident Fund
Schedule:
  • Day shift
Experience:
  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)
Language:
  • English (Preferred)
Work Location: In person

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