Qualification: Any Bachelor Degree Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office Work Experience: Minimum 1-2 year in the relevant field Roles and Responsibilities Documentation: Maintaining customer database (address, contact details, KYC documents, etc...) Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management : Responding to customer queries related to project, status of unit, accounts Responding to customer queries related to legal documentation in coordination with legal team Responding to queries raised by financial institution on legal documentation in co-ordination with legal team Financial Institutions Coordination with banks for approval of projects for home loan Execution of documents related to project approval Assis ng customers with respect to sanction of loan and disbursal of payment Payments : Projecting receivables Notifying customers regarding upcoming payment milestone in coordination with Project team Sharing statement of account Sending Demand note on completion of milestone Coordination with banks for disbursal of payment Follow up on payments Sending receipts on receiving the payments Sending interest note for delayed payments Sharing statement of account Updates: Sending monthly project update to customers Providing unit update to customer as and when required Handovers: Checking units for handover readiness in coordination with projects team Hanover of unit to respective home owners Assisting customers in registration of their homes in coordination with legal team. Job Type: Full-time Pay: ₹8,733.33 - ₹25,383.86 per month Benefits:
Food provided
Health insurance
Provident Fund
Schedule:
Day shift
Weekend availability
Supplemental Pay:
Yearly bonus
Experience:
total work: 3 years (Preferred)
Customer service: 2 years (Preferred)
Language:
English (Preferred)
Work Location: In person Speak with the employer
+91 8296295648