Job Opportunities in India


October 17, 2024

VDB

FULL TIME


Customer Relationship Executive

Qualification: Any Bachelor Degree
Skills required: Excellent communication skill in English and Hindi + 1 local language, MS office
Work Experience: Minimum 1-2 year in the relevant field
Roles and Responsibilities
Documentation:  Maintaining customer database (address, contact details, KYC documents, etc...)
 Preparing and execution of agreement, Tripartite agreements, NOC and other related documents Customer Query management :
 Responding to customer queries related to project, status of unit, accounts
 Responding to customer queries related to legal documentation in coordination with legal team
 Responding to queries raised by financial institution on legal documentation in co-ordination with legal team Financial Institutions
 Coordination with banks for approval of projects for home loan  Execution of documents related to project approval
 Assis ng customers with respect to sanction of loan and disbursal of payment Payments :  Projecting receivables  Notifying customers regarding upcoming payment milestone in coordination with Project team
 Sharing statement of account  Sending Demand note on completion of milestone  Coordination with banks for disbursal of payment
 Follow up on payments  Sending receipts on receiving the payments  Sending interest note for delayed payments
 Sharing statement of account Updates:  Sending monthly project update to customers  Providing unit update to customer as and when required Handovers:
 Checking units for handover readiness in coordination with projects team  Hanover of unit to respective home owners
 Assisting customers in registration of their homes in coordination with legal team.
Job Type: Full-time
Pay: ₹8,733.33 - ₹25,383.86 per month
Benefits:
  • Food provided
  • Health insurance
  • Provident Fund
Schedule:
  • Day shift
  • Weekend availability
Supplemental Pay:
  • Yearly bonus
Experience:
  • total work: 3 years (Preferred)
  • Customer service: 2 years (Preferred)
Language:
  • English (Preferred)
Work Location: In person
Speak with the employer
+91 8296295648

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