Job Opportunities in India
October 10, 2024
FEMORA INDIA PRIVATE LIMITED
FULL TIME
Customer Care Executive (Female)
· Candidates should be Graduate
· Candidate should have good of excel Knowledge. Proficiency in English
· Lead correspondences with customers on multiple channels – phone, email, live chat/Whatsapp.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
· Candidate should have good of excel Knowledge. Proficiency in English
· Lead correspondences with customers on multiple channels – phone, email, live chat/Whatsapp.
- Locate products, check stock availability, arrange collection/ delivery and process exchanges. ·
- Handle complaints, promotion enquiries, product information enquiries, pricing enquiries, voucher use, gift registry etc ·
- Facilitate root-cause investigation, providing status updates, follow-through on corrective actions and any other customer queries.
- Assist on membership requests or queries, for example, but not limited to helping customers reset passwords, activate accounts, update details and answer members' queries. ·
- Ensure that both an appropriate and adequate investigation takes place in all cases. This includes recording all communications and details of actions taken between the various parties and all information taken into consideration. ·
- Must approach all matters in a non-based and professional manner.
- Knowledge of Sales Order management and Invoicing in order to quickly relate to customers on their orders
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Provident Fund
- Morning shift
- Joining bonus
- Performance bonus
- Bachelor's (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- English (Preferred)
- Hindi (Preferred)
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 25, 2024
Hong Leong Bank
Executive - Business Channels (Operations & Customer Service)
FULL TIME
View Details