Job Opportunities in India
October 16, 2024
Lot Mobiles Pvt. Ltd
FULL TIME
Customer Care Executive
Job Summary:
As a Customer Care Executive at Lot Mobiles Pvt Ltd, you will play a crucial role in delivering exceptional service to our valued customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Your goal will be to enhance the customer experience and contribute to the overall success of our company.
Job Title: Customer Care Executive
Company: Lot Mobiles Pvt Ltd
Location: Hyderabad
Job Type: Full-time
Key Responsibilities:
Thank you
Tejasvi - HR
Lot mobiles pvt ltd
Job Type: Full-time
Pay: ₹16,515.63 - ₹25,088.97 per month
Schedule:
As a Customer Care Executive at Lot Mobiles Pvt Ltd, you will play a crucial role in delivering exceptional service to our valued customers. You will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of satisfaction. Your goal will be to enhance the customer experience and contribute to the overall success of our company.
Job Title: Customer Care Executive
Company: Lot Mobiles Pvt Ltd
Location: Hyderabad
Job Type: Full-time
Key Responsibilities:
- Customer Support: Provide prompt and courteous responses to customer inquiries via phone, email, and chat. Address product-related questions, troubleshooting issues, and service requests.
- Issue Resolution: Investigate and resolve customer complaints or concerns effectively and efficiently. Escalate complex issues to the appropriate department as needed.
- Product Knowledge: Maintain up-to-date knowledge of Lot Mobiles' products, services, and policies to provide accurate information and support to customers.
- Record Keeping: Document customer interactions and transactions in the CRM system. Ensure that all customer records are accurate and up-to-date.
- Feedback Collection: Gather customer feedback and provide insights to the management team to help improve products, services, and processes.
- Compliance: Adhere to company policies and procedures, including data protection regulations and service standards.
- Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and resolution of customer issues.
Thank you
Tejasvi - HR
Lot mobiles pvt ltd
Job Type: Full-time
Pay: ₹16,515.63 - ₹25,088.97 per month
Schedule:
- Day shift
- Higher Secondary(12th Pass) (Preferred)
- Technical support: 1 year (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
Latest Job Opportunities
October 19, 2024
Quincare Pharmaceuticals Private Limited
Medical Representative
Bankura
FULL TIME
View DetailsSimilar Jobs
September 25, 2024
Hong Leong Bank
Executive - Business Channels (Operations & Customer Service)
FULL TIME
View Details