Job Opportunities in India
October 17, 2024
ZAPBUILD TECHNOLOGIES
OTHER & FULL TIME
Customer Care Executive
- Handle incoming customer inquiries and provide accurate and timely responses
- Resolve customer complaints or issues in a professional and efficient manner
- Ensure customer satisfaction by identifying and addressing their needs and concerns
- Maintain customer records and update the relevant information in the CRM system
- Collaborate with other departments to resolve complex customer problems
- Follow up with customers to ensure their issues are fully resolved
- Upsell products or services to customers when appropriate
- Provide feedback to management regarding customer trends and concerns
- Maintain high standards of professionalism, empathy, and patience in all customer interactions
Pay: ₹15,000.00 - ₹28,437.62 per month
Schedule:
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
- Bachelor's (Preferred)
- Technical support: 2 years (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hindi (Preferred)
- English (Preferred)
Speak with the employer
+91 9876674484
Expected Start Date: 04/11/2024
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