Job Opportunities in India
October 15, 2024
Popees Baby Care Products Pvt. Ltd
OTHER & FULL TIME
Customer Care Executive
Roles and Responsibilities
E-commerce/ retail fashion - customer support experience required - 1 year. / Must have Computer knowledge - MS Office, E-Com platform etc / Language speaks - English, Hindi, Malayalam
Required Experience
E-commerce/ retail fashion - customer support experience required - 1 year
Job Types: Full-time, Permanent
Pay: ₹120,000.00 - ₹216,000.00 per year
Benefits:
- Respond to customer inquiries via phone, email, chat, and social media Resolve issues with orders, shipping, and delivery.
- Handle returns, exchanges, and refunds.
- Address product concerns and defects.
- Escalate complex issues to senior teams or management.
- Maintain accurate records of customer interactions Provide timely solutions and follow-up.
E-commerce/ retail fashion - customer support experience required - 1 year. / Must have Computer knowledge - MS Office, E-Com platform etc / Language speaks - English, Hindi, Malayalam
Required Experience
E-commerce/ retail fashion - customer support experience required - 1 year
Job Types: Full-time, Permanent
Pay: ₹120,000.00 - ₹216,000.00 per year
Benefits:
- Commuter assistance
- Day shift
- Fixed shift
- Bachelor's (Required)
- E-Commerce: 1 year (Required)
- English, Malayalam,Hindi (Required)
- Hindi (Required)
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