Job Opportunities in India

AREAS OF RESPONSIBILITY

Prepares and properly garnishes all pantry items, including salads, sandwiches, desserts, specialty plates, and other pantry food orders in accordance with menu specification:
§ Bakes all cookies and muffins and all other special requests.
§ Prepares appetisers, salads, vegetables, desserts for all requested banquets and room service functions.
§ Works out on floor for special events; carving meats for customers, working pasta stations and omelette stations.
§ Prepares all orders in a timely manner.
§ Assists breakfast and lead cooks in preparation of lines and set up for forecasted covers.

Checks all cooler and storage areas for cleanliness, quantity, and quality of food products:
§ Maintains cleanliness and stocking of coolers and storage areas.
§ Requisitions food with necessary approvals according to policy.
§ Takes proper care of ranges, ovens, boilers, fryers, griddles, utensils and other equipment.

Meets and exceeds customer and team member expectations by providing ‘Yes I Can’ service and teamwork:
§ Provides value added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
§ Provides employees with the skills training to provide value added service to customers.
§ Utilises one-on-one training skills.
§ Communicates effectively with customers, co-workers and supervisors.
§ Demonstrates teamwork by co-operating and assisting co-workers as needed.
§ Monitors service and teamwork on a regular basis and counsels employees on providing ‘Yes I Can’ service and teamwork.
§ Handles difficult situations effectively.
§ Meets ‘Yes I Can’ service standards.
§ Performs other duties as required to provide ‘Yes I Can’ service and teamwork.

Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
§ Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
§ Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
§ Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
§ Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
§ Performs other duties required to provide the service brand behavior and genuine hospitality

Adheres to hotel policies and procedures:
§ Attends work on time as scheduled.
§ Follows hotel grooming and hygiene standards.
§ Minimises safety hazards by following all safety rules and procedures.
§ Keeps immediate manager promptly and fully informed of all problems or unusual matters of significance.
§ Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
§ Maintains a favourable working relationship with all other company employees to foster and promote co-operative and harmonious working climate.
At all time projects a favourable image of Brand to the public.