Job description We are seeking a dedicated Customer Relationship Executive to join our team. The Ideal candidate is responsible for managing client interactions, ensuring customer satisfaction and converting potential clients. Key Duties includes:-
Make outgoing calls to develop new business
Building and maintaining strong clients relationships
Understanding client needs and providing appropriate solutions
Communicating effectively to convert client interactions into positive outcomes
Collaborating with the sales team to enhance customer support
Contact prospects to qualify leads or convert them
Develop a strong knowledge of the company’s subscription plans and services in order to facilitate the process