1. Computer literacy: ᄋHelping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. ᄋ Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently. ᄋ Work with account managers to create and implement targeted sales strategies ᄋ Keep up with new product sales launches and make sure the sales team is up to date ᄋ Provide customer service by staying on top of pending orders and customer requests ᄋ ᄋ Sales Co-ordination: ᄋ Able to understand and predict sales trends and sales results while helping in the understanding of these trends and finding improvement points. ᄋ Able to determine the success of a previous sales drive and forecast as well as determine how future ones will fare. ᄋ ᄋ Sales Analytics: ᄋ Resolve operational issues faced by the partners to ensure smooth experience while working with BAGIC ᄋ Provide support for cancellation requests, policy endorsements; process & track such requests in coordination with internal ops team ; Ensure ease of process & approvals for partners by coordinating with internal Ops team ᄋ ᄋ Service Orientation ᄋ Should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers. ᄋ ᄋ Customer service: ᄋ Able to use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly ᄋ Handle sensitive financial information and dispatched emails in a timely and professional manner. ᄋ ᄋ Time management and organization: ᄋ In addition to data entry and typing, also need to have knowledge of spreadsheet and word processing creation software
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