Job Opportunities in Hong Kong
September 10, 2024
INTO University Partnerships
Kowloon City
FULL TIME
Training Specialist
Job Title: Training Specialist
Location: Hong Kong (Hybrid)
Band: C
Are you passionate about shaping the future of international education? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join INTO University Partnerships as a Training Specialist!
About the Role: As a Training Specialist, you'll play a pivotal role in developing and delivering effective training programs that empower the Hong Kong admissions team and global admissions departments to achieve their highest potential. Working closely with teams across the US, UK, and global offices, you’ll be instrumental in onboarding, training, and supporting new and existing team members, ensuring that our admissions team remains at the forefront of excellence.
Key Responsibilities:
We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.
We Grow Together
At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.
At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.
At INTO, we grow together
Job Type: Full-time
Schedule:
Location: Hong Kong (Hybrid)
Band: C
Are you passionate about shaping the future of international education? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join INTO University Partnerships as a Training Specialist!
About the Role: As a Training Specialist, you'll play a pivotal role in developing and delivering effective training programs that empower the Hong Kong admissions team and global admissions departments to achieve their highest potential. Working closely with teams across the US, UK, and global offices, you’ll be instrumental in onboarding, training, and supporting new and existing team members, ensuring that our admissions team remains at the forefront of excellence.
Key Responsibilities:
- Support the development and delivery of comprehensive training modules for global admissions teams.
- Lead recruitment, onboarding, and ongoing training initiatives to foster a high-performing admissions team.
- Ensure compliance with partner university policies and maintain up-to-date process guides.
- Collaborate with global admissions teams to ensure continuous development and training.
- Mentor and guide team members, promoting a collaborative and growth-focused culture.
- Manage and update key training resources, including Share Point databases.
- Provide exceptional customer service to students, agents, and stakeholders.
- Travel overseas to support global initiatives and cross-train within various departments.
- Bachelor’s degree with experience in a customer-focused or international education environment.
- Strong attention to detail and data accuracy, with the ability to work under pressure.
- Excellent communication skills, with the ability to engage and build relationships with diverse stakeholders.
- Experience working with international education agents and knowledge of global admissions processes.
- Proficiency in Microsoft Office (Excel, Word, Power Point).
- 3 years’ experience in international student recruitment/admissions.
- Experience in training and managing high-performing teams.
- Proficiency in a second language and familiarity with Salesforce or similar CRM systems.
- Strong cultural awareness and experience living or working overseas.
We are committed to creating a diverse and inclusive environment and encourage candidates of all backgrounds and experiences who believe they are suitable for the role to apply. All applications will be reviewed and will receive a response.
We Grow Together
At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.
At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.
At INTO, we grow together
Job Type: Full-time
Schedule:
- Monday to Friday
We regret to inform you that this job opportunity is no longer available
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