Job Opportunities in Germany
October 20, 2024
TeamViewer GmbH
Berlin
Customer Support Specialist (all genders) German Speaker
Team Viewer is a leading global technology company that provides a cutting-edge platform to remotely access, control, and support devices. Our software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity.
Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.
Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.
Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
Requirements
What we offer
Team Viewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Our team is committed to quality and passionately leading the way in the fields of Augmented Reality, the Internet of Things, and Artificial Intelligence. With over 1.400 employees from more than 80 nationalities in 20+ locations worldwide, we are one global family. We believe that bringing together people from different backgrounds and experiences leads to better, more innovative solutions. One of the keys to our success is our culture, which enables employees to learn, grow, and contribute in meaningful ways.
Are you courageous and want to make an impact? Then join our winning team and help us create a world that works better.
Responsibilities
Are you open, communicative and love working with a diverse range of customers to help them with their IT challenges? Then join our Customer Support Team as a Customer Support Specialist (all genders), satisfying our customers by delivering an outstanding customer experience.
- Support our existing customers with their technical and accounting issues over the phone, ticket and chat
- Show our software solutions to customers via online demonstrations, presenting functionality that will solve their individual IT challenges
- Identify customer needs and forward such requests to our sales department
- Work closely with all members of the Customer Support team to deliver a best-in-class experience for our customers
Requirements
- University degree in the field of economics, or other relevant vocational education such as commercial or technical training
- Fluency in German and English is mandatory, other languages are a plus
- Windows®/Mac user knowledge desirable
- At least some experience working with customer and/or in sales, e.g. Internships
- Determination, enthusiasm and willingness to learn
- Working independently is just as important to you as team spirit
- Strong communication skills and passion for working with people
What we offer
- Onsite Onboarding in our HQ office for an optimal start
- Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews
- Public transport friendly offices
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time with up to 50% home office
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
- For employees in Austria: attractive compensation package above the collectively agreed minimum basic salary (according to the IT-KV: AT/Einstiegsstufe 2.396€ gross/month)
Team Viewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 22, 2024
Kolakovic & Partner Personalberatung
Leiter Einkauf (m/w/d)
Sömmerda
OTHER
View DetailsOctober 22, 2024
Pflegewohnpark der Generationen GmbH & Co. KG
Pflegefachkraft (m/w/d)
Erfurt
OTHER
View Details
October 22, 2024
RWS Gebäudeservice GmbH
ID 1531 - Reinigungskraft (m/w/d) in 04603 Nobitz OT Ehrenhain - Teilzeit
Nobitz
OTHER
View Details
October 22, 2024
RWS Sicherheitsservice GmbH
Gebietsleitung Sicherheitsdienstleistung (m/w/d) für Thüringen
Erfurt
OTHER
View Details
October 22, 2024
Pflegedienst Nicole Tobias GmbH
Pflegefachkraft (m/w/d) für 1:1 Erwachsenen-Intensivpflege in Saalfeld
Saalfeld
OTHER
View DetailsOctober 22, 2024
HANGAR 901 Aircraft Maintenance GmbH
Backoffice im administrativen Bereich (m/f/d) / Teilzeit (20h)
Erfurt
OTHER
View DetailsSimilar Jobs
September 11, 2024
Netze BW GmbH
Werkstudent Customer Intelligence & Business Models (w/m/d) - remote möglich
Stuttgart
OTHER
View Details
September 11, 2024
IKEA
Kundenberater (w/m/d) im IKEA Customer Support Center - Schwerpunkt Resolution - Vollzeit
Berlin-Lichtenberg
OTHER
View Details
September 13, 2024
Merck Group
Working Student Customer Service Oncology (all genders)
Darmstadt
OTHER
View Details
September 10, 2024
Hager Vertriebsgesellschaft mbH & Co. KG
Customer Acquisition Leader H/F/X
Blieskastel
View DetailsSeptember 11, 2024
AnyDesk Software GmbH
Customer Loyalty and Growth Associate (m/f/d)
Stuttgart
OTHER
View DetailsNew Jobs from This Company
October 20, 2024
TeamViewer GmbH
Vice President, Product Management - Frontline Products (all genders)
Berlin
View Details
October 20, 2024
TeamViewer GmbH
Product Owner (all genders) Remote Management: Monitoring & Asset Management
Göppingen
View Details
October 20, 2024
TeamViewer GmbH
Product Owner Remote Management (all genders) - MSP/MDM
Stuttgart
View Details