You will be part of an exciting journey as we are in the process of transforming not only going from combustion to electrification but also in the way that we interact with our customers. Your responsibility covers amongst others:
- Set and review an array of clear KPIs including sales performance, customer satisfaction and service levels.
- Analyzing and developing retailer’s results
- Analyze partner profitability in line with the business model
- Design and implement standards as well as setting up reports to enable auditing and follow-up internal and external stakeholders
- Development / implementation of retailer contracts
- Coordinating the setting of annual goals together with the management team and responsible for communicating and monitoring goals
- Analysis and development of Volvo Car Finland's sales and retailer results
- Working closely with other teams across the wider organization to ensure seamless communication.