At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:
Passion for consumers and customers
Care for people and planet
Enjoyment of life
Courage to dream and pioneer
As a Senior Infrastructure Technology Consultant, you are responsible for:
Manage infrastructure (workplace, servers, network) for Op Cos in the region
Assess IT Infrastructure needs and requirements
Translate business needs to IT requirements to initiate IT infrastructure projects
Identify potential IT Infrastructure issues to avoid them
Provide technology advice and guidance to operating companies
Integrate new infrastructure technology and solutions into existing portfolio
Improve process efficiency
Assist in building longer term IT strategies and roadmaps
Project management with E2E delivery
Manage different managerial levels’ stakeholders
Monitoring the tickets SLAs
Plan the needed resources for any project rollout, incidents (including P1 and out of business hours resources), changes, requests, problems
Maintain, monitor, and administer AMEE infrastructure and ensure a 24 X 7 operational environment including Servers, HEINET, Connectivity, email system, windows environment, antivirus, … etc.
Work directly with different Heineken support partners, central teams and onsite Ocpo D&T teams to find and design solutions to fulfil business needs
Manage projects to meet budgets, projects timelines and resources
Forecast and suggest needed requirements in all infrastructures field
Ensure that all new or enhanced network services (LAN/ WAN) and installations are brought into production according to the agreed standards
Responsible for Active Directory, Azure, domain controllers
Drive post incident reviews and deliver accurate and timely root cause analysis to prevent recurrence