Job Opportunities in Egypt
September 19, 2024
metas
الإسكندرية
FULL TIME
Customer Support Specialist (account manager)
Join Our Team as an Account Manager at Metas Research Studio
Location: Roushdy, Alexandria
About Us:
Metas is a leading tech company that has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients’ path to digital transformation.
We are seeking a dedicated Account Manager to join our team and take charge of managing our client relationships for our products.
Job Responsibilities:
Job Type: Full-time
Location: Roushdy, Alexandria
About Us:
Metas is a leading tech company that has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients’ path to digital transformation.
We are seeking a dedicated Account Manager to join our team and take charge of managing our client relationships for our products.
Job Responsibilities:
- Engage with existing clients to maintain strong relationships and identify opportunities for account growth
- Provide exceptional customer care by addressing client inquiries and issues in a timely manner
- Collaborate with the sales team to identify upsell and cross-sell opportunities within the existing client base
- Analyze usage data and provide insights to clients on how to maximize the value of our Product
- Coordinate with the development team to ensure client feedback is incorporated into product improvements
- Proven experience in an account management or customer care role, preferably in a Tech. company
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
Job Type: Full-time
We regret to inform you that this job opportunity is no longer available
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