Job Opportunities in Egypt
September 9, 2024
Intelcia
الإسكندرية
CUSTOMER SERVICE REPRESENTATIVE
Position
The inbound customer service representative is responsible for answering incoming calls from customers by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, he/she must also finalize sales. Reporting to the team manager, his/her main missions are to :
- Receiving incoming calls from customers
- Actively listen to the callers
- Identify their needs, analyze their requests and direct them
- Maintain the highest quality of customer service
- Ensure that the quantitative and qualitative objectives of the project are met.
Profile
- Perfect command of the English language, with good oral and written skills.
- Excellent argumentation skills.
- Business logic.
- Real sense of listening.
- Uncompromising empathy.
Work Experience
Experience in telemarketing is desirable (inbound calls)
We regret to inform you that this job opportunity is no longer available
Latest Job Opportunities
October 20, 2024
EY
Assistant Manager - Forensic and Integrity Services - Egypt 1
القاهرة
View Details
October 20, 2024
EY
Senior Consultant - Forensic and Integrity Services - Egypt
القاهرة
View DetailsSimilar Jobs
September 8, 2024
Teleperformance
Customer Support Specialist (English)
الجيزة
FULL TIME
View Details
September 5, 2024
Concentrix
Associate Customer Acquisition Specialist - English
الإسكندرية
FULL TIME
View Details
August 26, 2024
Concentrix
Customer Acquisition Specialist - English
الإسكندرية
FULL TIME
View Details
August 21, 2024
LEO Trading Agency
English customer service representative
الإسكندرية
FULL TIME & OTHER
View DetailsNew Jobs from This Company
October 16, 2024
Intelcia
Backoffice de Telecomunicações 09H-21H de 2ª a 6ª – Lisboa
Lisboa
OTHER
View Details
September 17, 2024
Intelcia
Apoio ao Cliente 09H-18H 2ª a 6ª- Automovel : Lisboa (Areeiro)
Lisboa
OTHER
View Details
September 17, 2024
Intelcia
Atendimento ao Cliente Seguros 10H30-19H30 : Lisboa (Areeiro)
Lisboa
OTHER
View Details