Job Opportunities in Egypt
September 5, 2024
metas
الإسكندرية
FULL TIME
Account Manager (Customer Support)
Join Our Team as an Account Manager at Metas Research Studio
Location: Roushdy, Alexandria
About Us:
Metas is a leading tech company that has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients’ path to digital transformation.
We are seeking a dedicated Account Manager to join our team and take charge of managing our client relationships for the Bulk+ Saa S product.
Job Responsibilities:
· Engage with existing clients to maintain strong relationships and identify opportunities for account growth
· Provide exceptional customer care by addressing client inquiries and issues in a timely manner
· Collaborate with the sales team to identify upsell and cross-sell opportunities within the existing client base
· Analyze usage data and provide insights to clients on how to maximize the value of our Product
· Coordinate with the development team to ensure client feedback is incorporated into product improvements
Qualifications:
· Proven experience in an account management or customer care role, preferably in a Tech. company
· Excellent communication and interpersonal skills
· Strong organizational skills and attention to detail
· Ability to multitask and prioritize in a fast-paced environment
If you are passionate about customer care and account management, and ready to make an impact in the Tech. industry, we want to hear from you. Please send your resume and a cover letter outlining your relevant experience to [info@metas.us]. Be sure to include any achievements or success stories related to account management in your application.
Job Type: Full-time
Location: Roushdy, Alexandria
About Us:
Metas is a leading tech company that has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients’ path to digital transformation.
We are seeking a dedicated Account Manager to join our team and take charge of managing our client relationships for the Bulk+ Saa S product.
Job Responsibilities:
· Engage with existing clients to maintain strong relationships and identify opportunities for account growth
· Provide exceptional customer care by addressing client inquiries and issues in a timely manner
· Collaborate with the sales team to identify upsell and cross-sell opportunities within the existing client base
· Analyze usage data and provide insights to clients on how to maximize the value of our Product
· Coordinate with the development team to ensure client feedback is incorporated into product improvements
Qualifications:
· Proven experience in an account management or customer care role, preferably in a Tech. company
· Excellent communication and interpersonal skills
· Strong organizational skills and attention to detail
· Ability to multitask and prioritize in a fast-paced environment
If you are passionate about customer care and account management, and ready to make an impact in the Tech. industry, we want to hear from you. Please send your resume and a cover letter outlining your relevant experience to [info@metas.us]. Be sure to include any achievements or success stories related to account management in your application.
Job Type: Full-time
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