Assistant Store Manager - Retail Luxury Goods and Jewelry
Assistant Store Manager - Retail Luxury Goods and Jewelry
Leverage your abilities and join the dynamic team of a multinational Company, specializing in retail Luxury Goods and Jewelry located in Cairo, Egypt.
As an Assistant Store Manager, you will be responsible for helping organize and run our retail stores and fill in for the Store Manager when needed. Your job will be significant in ensuring the sales team meets its efficiency and customer satisfaction goals.
Key Accountabilities
Assist the Retail Store Manager in planning and implementing strategies to attract customers
Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Create reports, analyze and interpret retail data, like revenues, expenses, and competition
Conduct regular audits to ensure the store is functional and presentable
Make sure all employees adhere to the company’s policies and guidelines
Knowledge, Skills, and Experience
BS degree in Business Administration or relevant field
Proven successful experience as an Assistant Store Manager
Proven successful experience in retail Luxury Goods and Jewelry (Diamond) is a must
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills, good communication and interpersonal skills