Job Opportunities in Czech Republic
September 16, 2024
Porsche Central and Eastern Europe
Praha
CRM Coordinator
- Code number: J000013646
- Entry level: Professionals
- Location: Prag
- Organization: Porsche Central and Eastern Europe
Tasks
TasksTasks
- Improving the use of the system with the customer relations strategy to ensure the availability of relevant and qualitative data in the central and eastern European markets.
- Coordination and Realization of Predictive Marketing projects such as Sales Prediction and Churn Prediction.
- Steering, Supporting and Monitoring of the markets by implementing and developing market individual Customer Churn Prevention programs.
- Coordination of the Customer Churn Prevention program in the PCEE region by acting as interface between Porsche AG and PCEE markets.
- Monitoring and Reporting of the Customer Excitement Committee with the focus on Porsche satisfaction strategy.
- Initiation and execution of customer studies, like Brand Monitoring, to gain customers and competitor insights leading to the identification of potentials in the PCEE region.
- Support After Sales in the implementation of loyalty campaigns.
Qualifications
QualificationsQualifications
- Bachelor’s Degree (or higher) in Business Administration (or similar)
- Preferably 2 years of professional experience in a customer relations environment
- Enthusiasm for Customer excitement and absolute Customer-oriented perspective
- Structured, independent, and goal-oriented working characteristics
- Strong analytical and conceptual skills
- Excellent verbal/written communication skills in English, German is a plus
- High proficiency in Microsoft Office, especially Excel
- Good skills in database management appreciated, experience with SAP is a plus
- Excellent presentation skills & techniques
- Positive and self-confident personality to deal with dealer management
- Ability to work simultaneously on various projects in a highly dynamic and intercultural environment
Contact
ContactContact
Timo Struth, customer.relations@porsche-cee.com
Apply now at: customer.relations@porsche-cee.com: mailto:customer.relations@porsche-cee.com
We regret to inform you that this job opportunity is no longer available
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