At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
The Financial Operations Billing Coordinator is a key member of the team responsible for providing excellent customer service through the accurate and timely invoicing to our valued customers, as well as the accurate and timely processing of invoices from our suppliers. As a primary point of contact for questions related to invoicing from both internal and external customers, the financial operations coordinator must possess excellent written and verbal communication skills as well as a customer service mindset.
KEY RESPONSIBILITIES
Daily invoicing for fuel deliveries, services, and other revenue within the department SLAs
Review and verification of all supporting documents related to invoicing customers and processing invoices from suppliers.
Collaboration with other departments to ensure data accuracy and timely resolution of exception conditions.
Point of contact to customers and suppliers, ensuring timely support.
Field questions from internal and external associates, keeping management apprised of issues and concerns while responding timely and accurately.
Maintain reports and logs intended to ensure completeness of incoming data, track status of exceptions, ensure regulatory compliance.
Coordinate cross functionally to improve the department’s efficiency and effectiveness.
Identify opportunities for continuous process improvement and automation.
May involve testing changes to our existing system as subject matter experience increases.
REQUIREMENTS
Must have polished communication skills with a strong sense of customer service
Must be capable with Microsoft Office Excel and Word
Must be able to work autonomously, as well as with team members, in a fast-paced, deadline driven, multi-cultural environment
Must be self-motivated and have excellent time management skills
Excellent English level (B2 or higher)
Must have a well develop skill of attention to detail
Ability to adapt to the changing needs of the business
Strong organizational, problem solving and analytical skills
Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.
We regret to inform you that this job opportunity is no longer available