We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services. PTS Consulting Services has grown a lot over the past few years, expanding our reach and customer base all around the globe. We are headquartered in Naperville, IL and have presence in Costa Rica, Australia, Canada, and India. We are proud to work with Fortune 500 clients from diverse industries such as IT, Healthcare, Banking, Retail, Telecom, Human Resources, Engineering, Light Industrial, Finance, Call Center, Clerical, Customer Service, Aviation, Media & Entertainment, and Professional Services.
At PTS Consulting Services, it is believed that success is a derivative of Quality. To ensure the best outcome from each engagement with our clients, we create a holistic partnership focused on the strategy, execution, and overall outcome quality.
It’s an exciting time to work here at PTS Consulting, as the company is on a verge of major growth. We value our clients, and more importantly we value, retain, and grow our employees through a strong employee engagement culture. Come Join Us!!
Position Details:
Job Category: , Department/Group:
Location:
Heredia, Heredia, Costa Rica, Latam
Benefits:
Travel Required: No, Salary: , Position Type: Contract, Will Train Applicant(s): Yes
Role and Responsibilities:
This is a Back-office position
Transcribing and annotating high priority deliverables
Translating established guidelines into daily work practices and processing data in order of priority
Delivering high quality on deadlines
Experience working with speech or language data, including experience with annotation is considered a plus!
Qualifications and Education Requirements:
High School Diploma is required
Preferred Skills:
Language skills: B2 English proficiency and B2 Portuguese proficiency
1+ years back office, or customer service experience in multinational organizations.
Customer centric focus
Ability to manage confidential and sensitive employee information and adhere to strict data privacy policies
Microsoft Office proficient (Word, Excel, Outlook)
Additional Notes:
Job will be WFH/Remote Interested candidates please send your resume to: jobscr@ptscservices.com. Please add "English-Portuguese Data Associates" to the Subject Line.