Job Opportunities in Colombia


August 15, 2024

RVStaffing

Barranquilla

FULL TIME


Trilingual Customer Service (English, Spanish, Arabic)

We are seeking a New Patient Coordinator for our new medical team! This position is responsible for processing and verifying all new patient referrals, scheduling appropriate appointments and verifying insurance requirements; providing excellent care, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity and optimism.
This is a Full Time position. (On-site in Medellín, remote everywhere else)
What You’ll Do:
● Process and verify new patient referrals in a timely manner.
● Coordinate and schedule new patient appointments for multiple providers using a computerized scheduling system.
● Use multiple patient management softwares to validate insurance verification.
● Import and manage new patient packets from the website and oversee any problems that may occur while importing.
● Create new patient accounts within the scheduler.
● Obtain necessary medical record information from referring providers to complete the new patient process.
● Educate potential patients on the care process, pricing options with the goal of qualifying whether they are patients able to be treated and booking for an appointment with a provider.
● Electronically assign documents such as orders, operation notes, consents, outside records, procedures, and therapies, using standard classification systems within the electronic medical record (EMR) chart.
● Schedule and bills all IME’s (Independent Medical Exams) with attorney offices and Workman’s compensation companies.
● Registers new patients by completing website packets.
● Documents work processes as required.
● Always acts in a friendly manner toward all patients, family members, coworkers, and other internal or external customers.
● Maintain confidentiality of information on patients.
● Process web based referrals.

What You’ll Bring:
● Strong spoken and written English level (C1 or better)
● Minimum of one year of customer service and sales experience
● Experience as a new patient coordinator preferred.
● Basic typing and keyboarding skills
● Strong oral and written communication skills
● Ability to multitask efficiently and effectively
● Good interpersonal and organizational skills
● Highly detail oriented
● Ability to comprehend established office routines and policies
● Medical experience is helpful but not a necessity

We Offer You
●​​​​​​​ Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
● Flexible working environment (Hybrid/Remote)
● One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
● Private health insurance for you plus a family member
● Discount on lunch with our partner restaurants (applicable only if on-site)

Job Type: Full-time

Latest Job Opportunities


September 22, 2024

Prosegur
GUARDAS DE SEGURIDAD

Montería

View Details

September 22, 2024

DHL
Aprendiz

Buenaventura

OTHER

View Details

September 22, 2024

Sodexo Colombia
Auxiliar De Servicios Generales Medio Tiempo

OTHER

View Details

September 22, 2024

Sodexo Colombia
Supervisor O Líder De Alturas - Aseo Y Desinfección

Cundinamarca

View Details

September 22, 2024

Ventas y Servicios
Asesor Comercial Externo//(consumo Masivo, Telecomunicaciones, Servicios) - Contrato A Ter

Bogotá

View Details

September 22, 2024

Sofka
Arquitecto de Soluciones Banking en Bogotá

Bogotá

View Details

September 22, 2024

Sanofi US
Project Specialist – Medical Communications

Bogotá

OTHER

View Details

Similar Jobs


September 9, 2024

Solvo Global SAS
Customer Support Associate

Medellín

OTHER

View Details

September 13, 2024

Solvo Global SAS
BACKOFFICE / Customer Service en Medellin - Ingles B2

Medellín

OTHER & FULL TIME

View Details

September 12, 2024

Solvo Global SAS
Customer Support Agent - Bilingual

Medellín

OTHER & FULL TIME

View Details

September 19, 2024

B. Braun Business Services S.A.S.
Services Desk Analyst Trilingual

Bogotá

View Details

September 11, 2024

Solvo Global Careers
Bilingual Customer Service Agent (SOLO BUEN INGLES!) B2 ingles

La Ceja

OTHER

View Details

September 12, 2024

RVStaffing
Customer Service Team Lead

Medellín

FULL TIME

View Details

New Jobs from This Company


September 17, 2024

RVStaffing
Operations Manager (English, On-site)

Medellín

FULL TIME

View Details

August 15, 2024

RVStaffing
Trilingual Customer Service (English, Spanish, Arabic)

Barranquilla

FULL TIME

View Details