Operations Manager (English, On-site)

September 17, 2024

RVStaffing

Medellín

FULL TIME

Red Valley, the fast-growing company in Medellin, is looking for an experienced Operations Manager to join our team!
Our Operations Manager will be responsible for interviewing, selecting, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation amongst other responsibilities to make sure every that aspect of the team is taken care of.
What You’ll Do:

Manage Office inventory/invoices
Managing Office repairs
Facilitating Recruiting
Receiving and addressing general office concerns
Organizing cultural activities (monthly lunch, game nights, holiday party)
General Check-ins, discuss office/agent concerns with management to address proper plan of action
General office introduction for ALL New hires - VIP Video
Manage all callouts/PTO/latenesses - ensure supervisors are aware and coverage in place (coordinate with dept supervisor)
Monitoring timeliness, general behavior/conduct - report to HR and dept supervisor
Coordinating staff issues with supervisors and HR
Assist with new employees onboarding
Create a sustainable system for the Call Center - SOP

What You’ll Bring:

C1 English level
Experience in leadership of groups of 30+ members
Overall leadership experience of 3+ years
Full knowledge in computers and software oriented
Ability to communicate effectively
Punctuality, organization, initiative, time management and attention to detail

We Offer You:

Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
Private health insurance for you plus a family member.
Special daily lunch discount with our associate restaurants around Mall La Frontera

Job Type: Full-time

We regret to inform you that this job opportunity is no longer available