Job Opportunities in Canada
October 8, 2024
SinglePoint Group International
St. John's
FULL TIME
Spanish Bilingual Inbound Customer Service Representative (Full Time)
We are actively looking for applicants based in Newfoundland and Labrador.
This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.
We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of
Perks
We are an equal opportunity employer .
Accommodations are available upon request at any point in the selection process. #1
This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.
We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of
- Monday to Saturday between 8:30am to 12:00am NST (7am to 10:15pm ET)
Perks
- Never come into the Office – train and work from home within Newfoundland and Labrador
- Benefits/Health Care Spending Account
- Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
- Career and Leadership Development - we are looking for top talent individuals that can grow with us!
- In depth training at the start of employment with continuous development and ongoing training throughout
- Rotational work schedule
- Assist and market products and services to new and existing customers
- Assist with customer related payment solutions and account discrepancies
- Document customer accounts accurately
- Respect and uphold privacy and protection of customer information
- Meet and exceed individual targets and performance expectations
- Must bring your own device. The device must:
- Support Windows 10 (1803 or higher)
- Have at least 8BG of RAM (memory)
- Have at least 500BM of free space (storage/HDD)
- Minimum internet speed at least 10mbps
- Webcam
- Bilingual Spanish is an asset
- Ability to work independently and within a team and maintain accuracy
- Ability to work flexible shifts
- Strong organizational and active listening skills to determine the appropriate course of action
- Strong attention to detail with excellent written and verbal communication skills
- Proficient computer skills
- Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
- NFL- Hourly rate of $15.60 plus 4% vacation pay
We are an equal opportunity employer .
Accommodations are available upon request at any point in the selection process. #1
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