Job Opportunities in Canada


October 8, 2024

SinglePoint Group International

Saint John

FULL TIME


Spanish Bilingual Inbound Customer Service Representative (Full Time)


We are actively looking for applicants based in New Brunswick.
This role is REMOTE. Train from home and work from home. We offer PAID TRAINING.
We have a permanent full-time opportunity and the schedule we are currently hiring for is 5 days a week with a rotational schedule between the operating hours of
  • Monday to Saturday between 8:00am to 11:15pm AST (7am to 10:15pm ET)
This position starts on October 21, 2024 successful candidates MUST be available to start.
Perks
  • Never come into the Office – train and work from home within New Brunswick
  • Benefits/Health Care Spending Account
  • Perkopolis Discount Program including store discounts, rental discounts, ticket discounts, travel discounts and more!
  • Career and Leadership Development - we are looking for top talent individuals that can grow with us!
  • In depth training at the start of employment with continuous development and ongoing training throughout
  • Rotational work schedule
Responsibilities
  • Assist and market products and services to new and existing customers
  • Assist with customer related payment solutions and account discrepancies
  • Document customer accounts accurately
  • Respect and uphold privacy and protection of customer information
  • Meet and exceed individual targets and performance expectations
Qualifications
  • Must bring your own device. The device must:
    • Support Windows 10 (1803 or higher)
    • Have at least 8BG of RAM (memory)
    • Have at least 500BM of free space (storage/HDD)
    • Minimum internet speed at least 10mbps
    • Webcam
  • Bilingual Spanish is required
  • Ability to work independently and within a team and maintain accuracy
  • Ability to work flexible shifts
  • Strong organizational and active listening skills to determine the appropriate course of action
  • Strong attention to detail with excellent written and verbal communication skills
  • Proficient computer skills
  • Experience in accounts receivables at various stages of overdue payments, call center or customer service environments is a plus
Compensation
  • Hourly rate of $15.30 plus 4% vacation pay
Join a winning team today!
We are an equal opportunity employer .
Accommodations are available upon request at any point in the selection process. #1

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