October 11, 2024

New Directions

Winnipeg

Office Administrator - FASD FAMILY SUPPORT

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities.

The FASD Family Support, Education and Counselling Program works with families raising children up to age 14 with FASD or confirmed pre-natal exposure to alcohol and identified challenges related to development, behaviour, learning, or sensory based needs. Services involve supporting children, families, and the community to understand the strengths and challenges of FASD and how to work together for better outcomes.

The Office Administrator provides administrative, reception and clerical services to staff of the FASD Family Support Program.

Responsibilities include, but are not limited to:

Greets service users/participants and professionals coming to the FASD Family Support Office
Answer incoming telephone calls. Take messages, immediately refer urgent/crisis calls to appropriate staff, provide relevant information to callers.
Typing of all confidential and other materials for Clinical Lead and all staff of the FASD Family Support Program, as needed.
Management and distribution of incoming and outgoing mail.
Set meetings, issue reminders, book rooms, etc. as requested.
Other word processing, filing, faxing, scanning and copying as required by staff of the FASD Family Support Program, i.e. correspondence, electronic files, evaluation and statistical information, etc.
Set up FASD Program participant electronic files. Ensures appropriate storage and retrieval of information.
Enter and maintain program participant database, D365 and other
Maintain department copies of Operations Manual
Monitor and order office supplies for FASD Program
Oversee Petty cash, mileage, and staff expense reconciliation and follow up
Assist staff with the preparation and organization of workshops supplies re: training events
April and October of each year, distributes stat forms to FASD Family Support staff to complete
Enters the data from the stat forms into the computer, if not done by staff
Processes and track invoices, order of materials, and internal program transfer forms to process appropriate payment of services
Meets with the Clinical Lead to organize agenda for staff meetings
Takes and distributes minutes for various meetings including biweekly staff meetings

The successful candidate will bring:

Minimum of one (1) year of experience in an administrative role, preferably in the non-profit sector or within a clinic setting
Post-secondary education (degree or diploma) in Business Administration (or a related field) from a recognized post-secondary institution. A combination of education and experience may be considered
Excellent customer service abilities; sensitivity to customer issues and understanding the importance of diplomacy and confidentiality
Clear and concise verbal and written communication skills
Proficiency in Microsoft Office suite, including Outlook, Excel, Work, Power Point and Share Point
Valid Class 5 Driver's License with access to a reliable vehicle for work purposes
Fluency in American Sign Language is considered an asset

The salary range for this 42-hour (0.6) bi-weekly position is $18.31 to $24.72 per hour, dependent upon education and/or experience of the successful candidate.

The successful candidate will be subject to Criminal Record and Child/Adult Abuse Registry Checks.

The closing date for all applications is October 20th 2024 at 4:30pm

We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.