Job Opportunities in Canada


October 12, 2024

John Abbott College

Sainte-Anne-de-Bellevue

FULL TIME


Administrative Support Agent, class I - Records

Job Description:
IMPORTANT:
Effective immediately

APPLICATION DEADLINE: October 25, 2024
INTERVIEW DATE: November 4, 2024
JOB SUMMARY: UNDER THE GENERAL AUTHORITY OF THE DEAN OF ACADEMIC SYSTEMS AND THE DIRECT SUPERVISION OF THE RECORDS MANAGER PROVIDES CLERICAL SUPPORT FOR THE REGISTRAR’S OFFICE.


DUTIES AND RESPONSIBILITIES:

  • Assist with the daily operation, including correspondence and answering the telephone
  • Assist with convocation preparation and awards
  • Process registrations for full-time continuing education programs (AEC and DEC)
  • Assist with continuing education registration
  • Perform other related tasks as may be assigned
Medical incomplete requests
  • Provide students with information about the medical incomplete process and answer questions
  • Receive and prepare medical incomplete requests for evaluation by the Dean of Academic Systems
  • Process requests once evaluated by the Dean of Academic Systems
English Exit Exam
  • Select eligible students and transmission to MEES
  • Prepare, survey and compile results
  • Update CLARA accordingly
  • Mail results to students
  • Assist with training invigilators
  • Prepare seating, exam materials; pre-exam and post-exam
  • Responsible for the execution of the English Exit Exam
Citizenship / Out-of-Province Student Verification for Day and Continuing Education
  • Retrieve resident of Quebec status from MEES
  • Verify and obtain documents for students without resident status
  • Update student status record
  • Respond to students’ queries related to their status
  • Verify International Student Study Permits for Day and Continuing Education
Probation
  • Prepare probation letters (dynamic documents) for students and liaise with Counselling
  • Update probation status as required
  • Communicate workshop schedule & information and track participants
QUALIFICATIONS:
Education

  • Secondary school diploma or a diploma of vocational studies in an appropriate specialty or a diploma or an attestation of studies which is recognized as equivalent by the competent authority
Specific Requirements:
  • At least one year of pertinent experience
  • Strong interpersonal skills and discretion
  • Ability to multi-task
  • High degree of accuracy in clerical work and data entry
  • Ability to work with limited supervision
  • Ability to produce work under pressure and to meet deadlines
  • Ability to organize work efficiently
  • English (Intermediate oral and written production & comprehension)
  • French (Basic oral and written production, Intermediate written comprehension)
  • Computer literacy / knowledge of Microsoft Office (WORD and EXCEL)
  • Analytical and problem-solving skills
Testing may be required to demonstrate knowledge of:
  • English (Intermediate oral and written production & comprehension)
  • French (Basic oral and written production, Intermediate written comprehension)
  • Word (Basic)
  • Excel (Basic)
  • Analytical and problem-solving skills
INTERVIEW PROCESS
Prior to submitting your application by email, we would like to provide crucial details regarding the interview process.

To streamline our selection process, interviews for this position are scheduled for a specific date, November 4, 2024. Only selected applicants will be advised of the interview location.
Please ensure your availability on the specified date before submitting your application. We understand that scheduling conflicts may arise, and we appreciate your commitment to making the necessary arrangements to attend the interview if you are shortlisted.

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