Administrative Coordinator-Nihtat Gwich'in Council
Nihtat Gwich’in Council
Administrative Coordinator
JOB DESCRIPTION 35 hours per week OVERVIEW Nihtat Gwich’in Council is the Designated Gwich’in Organization (DGO) for the Gwich’in Tribal Council (GTC) for the community of Inuvik as established by the Gwich’in Comprehensive Land Claim Agreement (GCLCA) and is governed by an elected Council and President that provide direction for the delivery of programs and services to support Nihtat Gwich’in participants. JOB DESCRIPTION Reporting directly to the Executive Director or designate, the Administrative Coordinator is responsible for greeting all visitors to the Nihtat Gwich’in Council (NGC) Office at 9 Bompas Street in Inuvik, managing incoming calls, managing and directing incoming correspondence including those received via email, voicemail, in-person and Canada Post, administering Cultural Room Bookings, and performing a variety of general administration tasks as well as providing operational support. The Administrative Coordinator is the first point of contact for the office and provides general information on NGC’s programs and services, as well as directing internal and external inquiries. CORE RESPONSIBILITIES The Core Responsibilities of this position include, but are not limited to: dministration of the NGC Office Building
Referring requests, inquiries, and concerns from Participants and visitors to appropriate staff members and leadership
Provides administrative support for other departments and programs when required
Providing routine information to Nihtat Participants and the general public
Ensuring the smooth operation of office equipment and machinery, arranging for maintenance and repair work in collaboration with the President, Executive Director, or other designate
Maintaining an ongoing log of incoming calls and in-person visits
Maintaining the In and Out (staff attendance) Board
Ensuring an adequate inventory of basic office supplies and materials is maintained while noting any deficits to the Executive Director or designate
Ensuring the main entrance of the office is locked at noon hour and at the end of the day or when there are no persons in the office
Collecting, sorting, disbursement, tracking and sending of mail from Canada Post on a daily basis
Providing operational support for other NGC Departments and Programs where requested
2. Administration of NGC Cultural Room Bookings
Monitoring the reception email and voicemail for incoming booking requests
Completing the appropriate initial forms and booking requests and forwarding them to the President or as directed for approval
Once bookings are approved, confirming with client details and maintaining appropriate records and requests
Maintaining booking calendars including on Outlook and on the Office White Board Booking Calendar
Preparing NGC Cultural Room for bookings including general cleaning, room set-up, and provision of coffee, tea, water or other services as outlined in their approved booking form
Ensuring booking clients have appropriate access including signing out of keys and other access requirements such as Wi-Fi passwords
Following up post rental or use of the space and note any light housekeeping or room re-arrangement required to return to standard operations
Ensuring once the booking is complete, that the form is provided to Finance for invoicing
ORE COMPETENCIES The Core Competencies required for this position include:
Ability to follow directions and information clearly
Periodically deal with conflict and unruly behaviour from visitors and callers
Knowledge of internal communication systems and customer service fundamentals
Knowledge of proper formatting for corporate documents and correspondence such as letters, emails, and forms
Ability to manage multiple tasks simultaneously and prioritize effectively
Problem solving and decision-making skills
Ability to work in a cross-cultural environment
May be required to lift up to 10-15 kg, including but not limited to tables, chairs, and other supplies and equipment
QUALIFICATIONS
The Qualifications required for this position include:
Completion of a Certificate in Office Administration or related field
One to Two (1-2) years of office administration and/or customer service experience
Other relevant experiences may be considered
A valid class 5 driver’s license, with preference for a class 4
RENUMERATION AND TERMS
This position is for 35 hours per week, Monday to Friday from 9am to 5pm
Renumeration for the Administrative Coordinator position is $35.00 per hour plus Northern Allowance and a comprehensive health & benefits package.
The Administrative Coordinator will work from the Nihtat Gwich’in Council office in Inuvik located at 9 Bompas Road
APPLICANTS To apply please submit the following for consideration:
Cover Letter
Resume
all applicants should be prepared to provide the following upon request: Two (2) references for experiences relevant to this position
DEADLINE
Please submit your complete application no later than 5pm MST on Thursday, August 15. CONTACT Kelly Mc Leod, President Nihtat Gwich’in Council 9 Bompas Street, Inuvik NT president@nihtatgwichin.ca 867.777.6650