Job Opportunities in Australia

• APS 4 - $74,882 - $81,521 per annum plus superannuation
• Parks Australia Division
• Kakadu National Park

Affirmative measure - Indigenous employment – The filling of this vacancy is intended to constitute an affirmative measure under section 8(1) of the 'Racial Discrimination Act 1975'. This vacancy is only available to Aboriginal and/or Torres Strait Islander people.

Who we are
Australia’s natural and cultural heritage is unique. Our land and seascapes are distinctive, home to plants and animals found nowhere else in the world, and to some of the oldest living cultures on earth. These environments and cultures are an essential part of our national identity, and visitors travel from across the country and the world to experience them. The Director of National Parks (the Director) is responsible for six national parks, the Australian National Botanic Gardens, 58 Australian Marine Parks and the Heard Island and Mc Donald Islands Marine Reserve established under the Environment Protection and Biodiversity Conservation Act 1999. Parks Australia is the federal park agency that supports the Director, and they are a division of the Department of Climate Change, Energy, the Environment and Water (the Department). We work to showcase these natural and cultural wonders to the world, demonstrating to all why these places are so special, and inspiring communities to become more invested in their care and future.

Kakadu National Park is a world-heritage listed site for its natural and cultural values, and one of three national parks, leased by their Aboriginal owners to the Director of National Parks, and jointly managed by Traditional Owners and Parks Australia. Parks Australia assists with ongoing management of the park’s natural and cultural heritage. In addition to ongoing management of the park’s natural and cultural heritage, this branch also manages strategic priorities for Parks Australia, managing a range of strategic planning and major capital projects across the three jointly managed parks.

The Visitor and Community Engagement Officer is a member of the Tourism and Visitor Services team which manages commercial tour operations and communication, delivers interpretive and education programs, supports media activities, and manages events and festivals.

The Job

• Liaise with Aboriginal traditional owners, the tourism industry, visitors, relevant organisations, specialist staff and stakeholders to plan, coordinate and deliver interpretive programs, including community events and education activities.
• Coordinate the Seasonal Guided Program including recruitment and/or contracting, provide training, present key messages, provide presentations, develop rosters, procurement, manage budgets, and prepare monthly reports on visitor numbers and engagement metrics.
• Coordinate and manage staff in a cross-cultural environment to build skills and capacity, grow employment opportunities, identify training opportunities and work as an effective member in a small team.
• Assist in developing marketing initiatives, including social media, email campaigns, and local advertising, to promote events and programs.
• Assist teams on the delivery of major events, such as Taste of Kakadu and Kakadu Bird Week to attract and engage target markets for Kakadu National Park.
• Deliver interpretation and educational services to schools and special interest groups, community events and trade shows, film and media crews, tourism industry training and face-to-face interpretation.
• Ensure all events and activities comply with local regulations and safety standards, including obtaining necessary permits and managing risk assessments.
• Assist the Tourism Manager on the roll out of the Parks Interpretation Strategy and other tourism activities including Bowali Visitor Centre front counter service.
• You may be required to perform occasional out-of-hours and weekend work
• You may be required wear an official uniform supplied by the department, including during field operations (as applicable), in accordance with the department’s uniform policy

What we are looking for
Knowledge and experience

• An awareness of issues affecting Indigenous people in remote locations and the ability to contribute sensitively and effectively to the joint management of the park as well as developing and supporting relationships based on mutual trust, respect and consideration of values and culture.
• Knowledge of Kakadu National Park’s natural and cultural values and the park’s status as a world-class travel destination.
• Proven resilience and the ability to adapt to and implement change in the workplace and live in a remote and culturally diverse area in a sometimes challenging environment and demonstrated application and promotion of safe working practices in the workplace.
• Demonstrated experience in working in a team and coordinating the planning and delivery of education or interpretation programs.

Skills and capabilities

• Excellent verbal, interpersonal and written communication skills and the ability to produce detailed reports and communication materials.
• Strong planning and coordination skills to manage multiple tasks, events, or programs simultaneously.
• Capability to develop innovative and engaging visitor and community engagement strategies.
• Manage staff in a cross-cultural environment to build skills and capacity.
• Strong administrative and organisational skills, with a strong focus on delving excellent visitor experiences.
• Strong stakeholder liaison skills and a demonstrated ability to build productive working relationships.

Desirable qualifications

• Kakadu Knowledge for Tour Guides course (through Charles Darwin University) or the willingness to obtain this qualification.
• Apply First Aid Certificate or the willingness to obtain this certificate. Parks Australia regularly provides first aid training courses to staff members.

Eligibility
Citizenship - To be eligible for employment with the Department of Climate Change, Energy, the Environment and Water you must be an Australian citizen.

Pre-employment Check - Your suitability for employment will be assessed through a pre-employment screening process. This process includes a requirement to undergo and satisfy a National Police Check, referee checks, character clearance and where required a pre-employment medical assessment, specified mandatory qualification(s) validation and a probation period of 6 months.

Driver’s Licence – You must hold and maintain a valid Australian motor vehicle drivers licence.

Working with Children Clearance - You must hold and maintain an Ochre Card from the Northern Territory Government. If you do not currently hold an Ochre Card you must obtain one within 4 weeks of commencing in the role.

For additional information, please read the Job Description below.

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