September 23, 2024

ServiceNow

Sydney

FULL TIME

Source-to-Pay Operations Solutions Consultant (Pre-Sales) - Finance and Supply Chain Workflows

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description
Service Now is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We are redefining markets and changing the perception of Service Management for the enterprise. Our cloud platform allows the procurement organization to engage and empower their employees, freeing themselves to focus on the most strategic matters.
We’re disruptive. Service Now is acquiring new procurement service management customers at an incredible pace. To sustain our explosive growth, we are looking for drivers—people who thrive on delivering results and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet; we're looking for professionals who aren't content with the status quo—people who are more interested in how things could become. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.
We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at Service Now means challenging yourself to always be better and inspiring each other to be better as well.
As a strategic member of our sales team you will have a major impact on our success. As an Source-to-Pay Solution Consultant, you will be responsible for devising sales strategies, identifying customer challenges and pain, and crafting a message that speaks to relevant, differentiated value. Connecting with your audience, establishing credibility, the ability to learn quickly, along with a start-up mentality is essential.
What you get to do in this role:

Lead from the front by formulating strategies and approaches to establish credibility for Service Now’s Source-to-Pay Operations solution
Create compelling, credibility, and persuasive conversations that elevate our technology in the marketplace
Help develop programs that enable our sales colleagues to communicate the value of procurement operations management on the Service Now platform
Establish yourself as both a domain and solution expert for both internal enablement as well as customer engagement
Be willing to broaden your expertise as we continue to develop solutions for procurement services
Work with Product Management and Development team members to enhance Service Now products with new features that anticipate customer needs
Share best practices and known solutions with colleagues to enhance the quality and efficiency of other team members
Stay current on competitive analyses and trends impacting procurement services
Communicate with both business and technical decision makers
Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc…

Qualifications
In order to be successful in this role, we need someone who has:

A complete and thorough understanding of the needs and challenges facing today’s procurement organizations
7+ years of Solution Consulting experience working with finance and procurement solutions or comparable experience working with the Service Now Platform
5+ years working with procurement or finance management systems
Proven pre-sales skills: excellent communication skills in speaking to relevant value in a way that’s compelling and memorable
Passionate about evangelizing our capabilities across internal communication platforms
Ability to establish credibility with executives, business decision makers, and technical influencers
Self-starter; ability to effectively complete tasks and projects with minimal supervision
Proficiency with the Service Now Platform or prior and current technical expertise in web technology and the ability to learn new technology.
Experience working collaboratively with product management, product marketing and product development
Ability to effectively communicate the Service Now value proposition and key differentiators to prospects
A high degree of passion, energy, drive and willingness to travel frequently (approximately 50% regional travel)
Flexible with creative problem-solving skills

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact talent.acquisition@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.
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