Scheduler

October 25, 2024

Nu Style Shutters

Malaga

FULL TIME

Nu Style Shutters specialises in Home IMPROVEMENT products such as Roller Shutters, Outdoor Blinds, Security Door, Window Screens and Louvre Shutters.
We are currently looking for a Scheduler to join our current fast-growing business with the willingness to learn HOW WE ROLL!!
About the role
Key Responsibilities:

Schedule all installations and services efficiently.
Provide pricing information over the phone.
Assign installation and service tasks to installers.
Utilize company computer systems and adhere to procedures.
Regularly coordinate with the office team, including Installation, Service, and factory staff.

Additional Duties:

Manage a high volume of inbound and outbound calls promptly.
Work under the guidance of the Installation and Service Manager and team.
Input data into systems (MYOB software and Excel).
Maintain and update the internet lead database (e.g., contact logs).
Generate and send quotes via email based on plans and measurements as needed.
Respond to customer inquiries about products (training will be provided).
Participate in training sessions to enhance skills and knowledge as required.
Record Key Performance Indicators (KPIs).
Ensure office equipment functions properly, reporting any issues.
Provide administrative support as needed.

Required Skills:

Excellent communication skills in person, via phone, and email.
Manage email and phone communications internally and externally.
Schedule appointments and manage calendars.
Access, modify, and store business records and administrative documents.
Document client feedback effectively.
Strong time-management and organizational abilities.
Ability to remain composed under pressure and multitask effectively.

Ideal Candidates Should Have:

Prior experience in a similar role (preferred).
A positive, friendly attitude.
Professional verbal and written communication skills; fluency in English is essential.
A customer-focused approach with adaptability to diverse personalities.
Strong problem-solving abilities.
Capability to work both collaboratively in a team and independently.
Proficiency in multitasking, time management, and prioritizing tasks.
Attention to detail.
Intermediate computer skills.

Job Type

Full time

Salary

$ 32.50 - $ 37.50 per hour

What’s in for you!

Monday to Friday role
Superannuation is paid in addition to your wages
All training will be provided to become a Nu Style
Career growth
Fantastic support from the staff to become a part of the ‘Nu Style Family’.
Staff Parking

If you are self-motivated, well organised, enthusiastic and looking forward for an opportunity to join our successful business and be rewarded with attractive rates and growth opportunities, APPLY NOW!!!
PRESS THE APPLY BUTTON to apply for the job
Or
Call 1300 798 776 for further information.
Ask to speak with Kevin!
Job Type: Full-time
Pay: $32.50 – $37.50 per hour
Work Authorisation: