Position: The main objective of this role is to provide a high standard of support to City of Darwin's (Co Ds) external customers and staff in relation to revenue enquiries and requests; and maintaining an accurate and functional rates ledger.
Liaise with the public and relevant stakeholders (e.g., lawyers, conveyancers, debt collectors, and Government Departments) on matters pertaining to Rates and Debtor accounts.
Provide accurate and timely advice in relation to Rates and Debtor matters to Co Ds customers and staff.
Maintain sound customer relations to ensure all customers feel valued, heard and their query resolved in a satisfactory and calm manner
Process rates and debtor related activities and associated amendments.
Assist in the preparation, input and checking of all payment related transactions concerning the rates and debtor ledgers, such as but not limited to: -
invoice creation
journal entries
refunds
Position Pre-requisites:
Certificate IV in Accounting and Bookkeeping (or equivalent qualifications)
Minimum of 2 years experience in finance related position including using finance systems and excel
Have completed a National Police Check (within last 6 months)