October 25, 2024

Ingenia Communities

Woolgoolga

Reception / Front Admin Officer

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.

We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.

Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

About the Community:

Welcome to Plantations – a work-free zone of beaches, bushland, and resort living for over 55s right here in Woolgoolga on the Mid North Coast of NSW.

Plantations is a luxurious master-planned community, nestled within peaceful surroundings tucked away from the hustle and bustle, yet surprisingly close to everything. Plantations is a boutique oasis of contemporary living with a unique range of architect-designed homes. Big enough for a lively atmosphere, small enough for a relaxed ambience.

You’ve worked hard for your retirement, and now it’s time to enjoy it. At Plantations, you’ll experience the retirement lifestyle you’ve been waiting for, with opportunities for leisure, friendship and relaxation at your fingertips.

Responsibilities:

Ensure our residents and community members are provided with a high level of customer service, with genuine empathy and respect
Provide a strong level of administrative support to the Community Manager
Respond to incoming calls and emails
Respond to telephone and visitor enquiries in a timely, professional manner
Assist residents and visitors with all questions and requests
Deliver exceptional Resident experience through organised events and offerings throughout the community.
Ability to offer flexibility in tasks to support a ‘One Team’ environment.

Skills and Experience:

Demonstrated administrative/reception experience
Demonstrated ability to support a busy manager or team
Empathetic and respectful approach with a mature age group
Exceptional customer service skills
Excellent time management skills

Benefits:

Security of working for an ASX listed organisation
Varied and unique role
Challenging and rewarding career

If you wish to join a successful team in a growing company, please click on the Apply for this job button and submit your resume and cover letter outlining how your previous experience can assist you in this role.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Applicants must have a passport or birth certificate and photo ID to evidence this requirement. You will be required to complete a National Police History Check for this role.

No agencies please.

Culture and Benefits

In return, we offer a competitive package, flexibility (including working from home for some roles), extensive training and development, career progression and generous reward and recognition programs including some amazing discounts at our Holiday Parks... so come join the team and apply now! We look forward to receiving your application. Please note that to be considered for this role you must be able to work in Australia and provide evidence of working rights. All employees of Ingenia Communities must undergo a National Police Check.