Job Opportunities in Australia


September 17, 2024

Suncorp Group

Sydney Inner Suburbs

OTHER & FULL TIME


Performance Advisor


  • Monitor claims performance and quality, providing innovative solutions and support
  • Permanent full-time opportunity
  • Sydney or Newcastle location
About the role
Statutory Classes covers Suncorp’s CTP and Claims Contracts businesses, which operate within a regulated environment. As Australia’s largest Statutory insurer, Suncorp aspires to be the leading personal injury insurer across all schemes and markets nationally.
The Performance Advisor role exists to support the Claims Contracts Business to achieve required performance and quality to maximise customer outcomes and minimise remuneration deductions under claims management contracts. Working closely with the Performance Senior Advisors to focus on performance and quality requirements specific to the needs of the Claims Contracts business and meeting performance and compliance obligations under contracts and service standards with our clients, such as icare.
The role will work collaboratively with the Claims leadership and teams by monitoring claims performance and quality, providing innovative solutions, and enhancing procedures.
What you'll do
  • Understand performance metrics and key drivers that impact portfolio outcomes
  • Collate results & key drivers that impact portfolio performance
  • Analyse compliance and operational measures to suggest solutions aligned with icare requirements
  • Work closely with Quality & Performance team members and Claims team to uplift compliance and operational performance
What you'll bring
  • Minimum 3 years’ experience in managing NSW Workers Compensation claims
  • Strong Technical, Injury Management and Strategic understanding in claims
  • Demonstrated ability to deliver effective claims analysis and insight
  • Experience in dealing with reporting and data (QLIK)
  • Good experience with performance and quality metrics
What we can offer you
  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs
About Suncorp Group
Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that from the moment you start work each day.

Advertised: 17 Sep 2024 AUS Eastern Standard Time
Applications close: 01 Oct 2024 AUS Eastern Standard Time


Latest Job Opportunities


October 27, 2024

Paddington Jam
Barista/All Rounder

West Perth

OTHER

View Details

October 27, 2024

Domino's
Nov 2024 In-Store Team Member

Willetton

OTHER

View Details

October 27, 2024

Domino's
Nov 2024 Delivery Driver

Willetton

View Details

October 27, 2024

Subway
Sandwich Artist

Glendalough

OTHER & PART TIME

View Details

October 27, 2024

Edith Cowan University
Lecturer Nursing – Paediatric specialisation

Joondalup

FULL TIME

View Details

October 27, 2024

TOMPRICE HOTEL
Duty Manager

Tom Price

FULL TIME

View Details

October 27, 2024

ALDI Stores
Duty Store Manager - Port Adelaide

Port Adelaide

PART TIME

View Details

Similar Jobs


September 12, 2024

Australian Government
Advisers - Governance, Performance & Audit Branch

Canberra

PART TIME

View Details

September 17, 2024

Google
Performance Account Manager, Large Customer Sales (Fixed-Term Contract)

Sydney

FULL TIME

View Details

September 17, 2024

Sydney Local Health District
Revenue Systems and Performance Analyst (Health Manager Level 2)

Camperdown

OTHER & FULL TIME

View Details

September 17, 2024

Bellingen Shire Council
Corporate Performance Officer

Bellingen

FULL TIME

View Details

September 9, 2024

Department of Corporate and Digital Development
Manager, Workforce Performance

Darwin

FULL TIME & OTHER

View Details

September 16, 2024

Sprinx Agylex
Test Automation/Performances Analyst

Canberra

CONTRACT

View Details

New Jobs from This Company


October 25, 2024

Suncorp Group
Graduate Data Analyst

Sydney Inner Suburbs

OTHER & FULL TIME

View Details

October 25, 2024

Suncorp Group
AI & Data Sharing Lead - Disaster Management Centre

Brisbane

FULL TIME

View Details

October 23, 2024

Suncorp Group
Organisational Change Manager

Sydney Inner Suburbs

OTHER & FULL TIME

View Details

October 23, 2024

Suncorp Group
Key Account Manager

Perth

FULL TIME & OTHER

View Details

October 23, 2024

Suncorp Group
Assistant Finance Analyst - T&O Finance

Sydney Inner Suburbs

OTHER & FULL TIME

View Details