Job Opportunities in Australia

Job description

Agency Department of the Attorney-General Work unit Office of the Children’s Commissioner

and Justice

Job title Monitoring and Investigations Officer Designation Administrative Officer 6

Job type Full time Duration Ongoing

Salary $96,620 - $107,721 Location Darwin

Position number 40499 RTF 304598 Closing 24/09/2024

Contact officer Jessica Fernandes on 08 8999 6074 or jessica.fernandes@nt.gov.au

About the agency https://justice.nt.gov.au/

Apply online https://jobs.nt.gov.au/Home/Job Details?rtf Id=304598

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment

process or job, please discuss this with the contact officer. For more information about applying for this position and the

merit process, go to the OCPE website.

Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures

plans, go to the OCPE website.

Primary objective

Ensure the wellbeing of vulnerable children through effective complaints management, investigations and monitoring

activities. Provide advice to a broad range of stakeholders in relation to the Children’s Commissioner statutory functions.

Key duties and responsibilities

1. Receive, assess, triage and manage complaints under the Children’s Commissioner Act.

2. Assist in the investigation of complaints and in matters relating to the Children’s Commissioner’s other statutory

functions, including own initiative investigations and monitoring activities.

3. Provide administrative support to the Monitoring and Investigations team and the OCC, including records and data

management.

4. Prepare concise reports and correspondence pertaining to the results of complaints management, investigations and

monitoring activities.

5. Provide relevant advice to a diverse range of stakeholders relating to the Children’s Commissioner statutory functions

and role.

Selection criteria

Essential

1. High level research and analytical skills.

2. Experience in complaint handling and resolution and conducting inquiries or investigations with minimal supervision.

3. Ability to interpret and apply legislation.

4. Demonstrated ability to prepare reports and correspondence.

5. Experience in monitoring and assessing compliance with legislation, policies and procedures.

6. Efficient workload management and the ability to set priorities and meet deadlines.

7. Demonstrated ability to communicate and engage with children and young people, and with people of diverse cultures.

Desirable

1. Tertiary qualification in a relevant discipline.

2. Understanding the issues relating to vulnerable children.

3. Preparedness to travel within the NT.

Further information

The preferred or recommended applicant will be required to undergo a criminal history check as this position is considered

to be child-related employment under the Working with Children Guidelines. A criminal history will not exclude an applicant

from this position unless it is a relevant criminal history. The Office of the Children’s Commissioner NT has a Smoke Free

Policy. Staff are not permitted to smoke anywhere on departmental premises, facilities or vehicles, nor whilst working off-

site.