Job Opportunities in Australia


October 21, 2024

Department of Industry, Science, Energy & Resources

Canberra


ICT Delivery Manager, Executive Level 1, ICT Operations

  • Canberra
  • Applications close 4 November 2024

About the Department
The Department of Industry, Science and Resources and our broader portfolio are integral to the Australian Government’s economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:
  • Growing innovative & competitive businesses, industries and regions
  • Investing in science and technology
  • Strengthening the resources sector.
The APS and the department offer a clear direction and meaningful work. You will be able to create positive impact in people’s lives whilst contributing to improved outcomes for Australia and our people.

If you would like to feel a strong connection to your work and you are accountable, committed and open to change, join us in shaping Australia’s future.

Please see the APSC’s APS Employee Value Proposition for more information on the benefits and value of employment within the APS.
About the team

The Chief Information Officer Division (CIO Division) is an exciting, fast-paced division that drives the digital agenda for the Department of Industry, Science and Resources. Leading the delivery of the department’s digital offerings, the CIO Division partners with business areas and stakeholders to:
  • Realise the digital policy objectives of the Department
  • Define the Departments digital landscape
  • Drive the innovation and transformation of its IT services
The ICT Operations Branch sits within the Chief Information Officer Division (CIOD). It is responsible for managing the department’s ICT services and transforming its digital landscape.
The branch is comprised of teams that support:
  • Network and Infrastructure
  • Digital Delivery and Governance
  • Server Operations
  • Corporate systems
  • Cloud Platforms
  • Corporate and Digital Support (service desks)
  • Desktop and Executive ICT Support
  • IT Service Management
  • Regional ICT support for remote sites

The opportunity

We are looking for a dynamic and experienced Delivery Manager to oversee team deliverables and ICT operations projects within Networks and Infrastructure Platforms Section.
The ideal candidate will manage end-to-end delivery of ICT projects, ensuring alignment with division goals, and maintaining high standards of quality and efficiency. This role requires strong leadership, excellent project management skills, and a deep understanding of ICT operations.

What’s in it for you?
The opportunity to work in a collaborative, high performing and inclusive environment, on a range of diverse projects and technologies.
Our ideal candidate

The ideal candidate will have:
  • Strong understanding of ICT infrastructure and systems integration.
  • Proven experience as a Delivery Manager, Project Manager, or similar role in ICT operations projects.
  • Ability to manage multiple projects simultaneously, prioritise effectively and adapt to changing demands.
  • Strong stakeholder management skills with effective communication within leadership groups to achieve shared goals.
  • Excellent interpersonal skills, and a track record of leading teams to deliver positive outcomes.
  • Ability to cultivate an inclusive work environment that values diverse perspectives.
Our department has a commitment to inclusion and diversity, with an ambition of being the best possible place to work. This reflects the importance we place on our people and on creating a workplace culture where each and every one of us is valued and respected for our contribution. Our ideal candidate adds to this culture and our workplace in their own way.

What you will do

We are looking for a dynamic and experienced Delivery Manager to oversee team deliverables and ICT operations projects within Networks and Infrastructure Platforms Section.
The ideal candidate will manage end-to-end delivery of ICT projects, ensuring alignment with division goals, and maintaining high standards of quality and efficiency. This role requires strong leadership, excellent project management skills, and a deep understanding of ICT operations.
As Delivery Manager, your responsibilities will include:
  • Partner with business areas across the department to deliver high quality digital services and develop strategic future-focussed product and hardware roadmaps.
  • Developing and implementing workplans that provide strategic direction for the work area, including the management and allocation of resourcing.
  • Managing financial budgets, lead procurement and recruitment activities.
  • Monitoring work progress and performance, proactively resolving issues for smooth execution.
  • Conducting regular check-in meetings and providing updates to executives and stakeholders.
  • Managing stakeholder communication and expectations of team deliverables.
  • Prioritising effectively to ensure deliverables and outcomes are achieved.
  • Maintaining expertise in relevant areas to guide activities effectively.
  • Mentoring and coaching project team members to foster a collaborative and productive work environment.
  • Implementing best practices and continuous improvement initiatives to optimise ICT operations and project delivery processes.

Eligibility

Note that there may be occasional after hours work as a part of this role, to assist in the coordination of releasing changes.

To be eligible for employment in the APS and the department, candidates must be Australian Citizens.

Positions require a Baseline security clearance and successful candidates will be required to obtain and maintain a clearance at this level.

Notes

The department does currently offer flexible work opportunities for many roles. This vacancy is Canberra based, although flexible or remote work arrangements may be considered. Please reach out to the contact officer to discuss this further.

A merit pool may be established and used to fill future vacancies within 18 months from the date the vacancy was first advertised in the Gazette.
Application information
Your application must not contain any classified or sensitive information. This includes in your application responses, CV and any other documents. The selection panel may not consider applications containing classified information.

Please provide a pitch explaining how your skills, knowledge and experience will be relevant to this role and why you are the best candidate for the position. Your pitch can contain no more than 750 words and should align to the key duties listed above.

Please complete your application online and provide your current CV with your application. (CVs must be in .doc, .docx, or .pdf format).

Accessible application documentation is available in other formats on request. Please contact recruitment@industry.gov.au or (02) 6276 1235 if you require assistance with your application.

Please refer to our Applying for a position information for additional information on how to apply.

Contact Information
For more information regarding this opportunity, please contact Rob Van Den Hoek on 02 6102 8540 or via email on Robert.vandenhoek@industry.gov.au

How to apply:

  • Login to an existing account or reset your password

By choosing to continue, you agree to the department's privacy policy and declare that you consent to the collection (and subsequent handling) of your personal information for the purpose of this recruitment process and potential employment in the APS.

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