-
Permanent | Part Time 22.8 hrs per week
-
Work life balance with 3 days a week or reduced hours over 5 days!
-
$52,283 + super + not for profit salary packaging
-
Location: Darwin NT 0800
-
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.
Your Opportunity
Mission Australia Supported Accommodation - Darwin Region Accommodation Management Service aims to support single men and women facing homelessness or at risk of homelessness by facilitating sustainable, long-term housing solutions. Through intensive case management, the service assists individuals in accessing supported accommodation and fosters pathways to employment and community engagement.
The Housing Officer collaborates closely with program case managers to onboard individuals into the service, providing comprehensive tenancy support services tailored to those with complex needs. This includes managing tenancies and administering necessary processes to equip individuals with essential tenancy skills before transitioning them to private or public housing options.
Your key responsibilities will be to:
-
Conduct tenancy inductions, ensuring all required documentation is completed thoroughly and accurately.
-
Perform regular property inspections and complete associated documentation.
-
Coordinate routine property maintenance in collaboration with subcontractors and NT Housing.
-
Manage tenancy breaches, providing tenants with support to help maintain their tenancies.
-
Maintain up-to-date and accurate tenant and property files.
-
Meet regularly with tenants to conduct rent reviews.
-
Engage tenants actively, encouraging participation in tenancy responsibilities and the tenancy advisory group.
-
Review public housing applications and provide support in accordance with NT Housing and Mission Australia guidelines.
-
Collect tenant feedback on housing programs and present findings to management as required.
-
Attend and coordinate tenancy meetings as scheduled.
-
Develop strong working relationships with external stakeholders, including Territory Housing and other housing providers.
-
Prepare various reports, including tenancy, rental arrears, waiting list, and vacancy reports.
-
Conduct annual tenant surveys and report findings to the Program Manager.
-
Provide regular reports to funding bodies regarding tenant and program outcomes.
Requirements for Success
-
Bachelor’s degree in Community Services with relevant experience
-
Community housing experience or property management experience desirable
-
Demonstrated experience working with vulnerable populations, particularly those at risk of homelessness.
-
In-depth understanding of issues affecting individuals at risk of homelessness.
-
Proficiency in Microsoft Office Suite and database management systems.
-
Strong time management skills
-
Excellent verbal and written communication skills.
-
Proven ability to build and maintain effective relationships.
-
Valid Driver’s License
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email
talentattraction@missionaustralia.com.au
Your benefits
-
Rewarding work – every day you know you’re making a real difference.
-
Not-for-profit salary packaging, reducing your tax
-
Free external, confidential counselling
-
Volunteering opportunities
-
Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.
How to apply
send your application today!
Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you