Job Opportunities in Australia

Agency Jacana Energy Contact

Jo Conway at Jo.Conway@jacanaenergy.com.au

Work Unit Customer Experience

Head of Marketing and Agency information Job title

Communications www.jacanaenergy.com.au

Designation Jacana Energy Level 4 Information for applicants

Applications must include a one-page summary

Job type Full time about you, a detailed resume and copies of tertiary

qualifications. For further information for applicants

Duration Ongoing and example applications see:
Salary $136,974 - $158,672 https://ocpe.nt.gov.au/working-in-the-public-

sector/recruitment-and-selection

Location Darwin

Special Measures

Position 35319 Jacana Energy values diversity in the workplace that

number represents the community. Therefore, under an

approved Special Measures Plan, eligible Aboriginal

RTF 306292 and Torres Strait Islander (Aboriginal) applicants will

07/10/2024 be granted priority consideration for selection. For Closing more information on Special Measures, go to the

OCPE website.

Information about selected applicant’s merit

If you accept this position, a summary of your merit

(including work history, qualifications, experience,

skills, etc.) will be provided to other applicants to

enable transparency and understanding of the

decision. For further information see:
https://ocpe.nt.gov.au/working-in-the-public-

sector/recruitment-and-selection

Apply online link:
https://jobs.nt.gov.au/Home/Job Details?rtf Id=306292

ABOUT THE ROLE

The Marketing and Communications Manager is responsible for interpreting Jacana Energy’s

Strategic Plan into effective marketing and communications strategies to align with organisational

objectives. This is done by setting and delivering the Marketing and Communications Strategy,

identifying clear outcomes and measures of success.

CORE RESPONSIBILITIES

What you will be doing:
1. Develop and execute the Marketing and Communications Strategy.

2. Translate organisational strategy and business unit plans into marketing direction and

initiatives.

3. Leadership of marketing and communication planning and activities and providing strategic

advice to the Executive Leadership Team.

4. Lead a team of marketing and communications professionals, providing direction, support, and

standards of performance.

5. Manage the planning, proactive engagement and communications for Government and

stakeholder relationships.

6. Oversee media, both proactive and responsive to ensure positive reputational management.

7. Manage the marketing budget and third-party relationships, including agencies, consultants,

and suppliers.

8. Prepare and support Executive media, Government, and stakeholder briefings.

9. Develop and implement effective community engagement strategies including partnerships and

sponsorships.

10. Build and strengthen brand architecture, narrative, and positioning, ensuring brand is reflected

across customer and employee experience.

11. Design, plan, execute and measure the success and ROI of customer engagement campaigns

across diverse audiences and platforms, including a digital experience.

12. Identify and incorporate analytics and data to inform all activities and the strategy.

13. Comply with the Code of Conduct and all operational policies, procedures, governance

frameworks and guidelines in place across the organisation

SELECTION CRITERIA

The ideal candidate must have:
1. Demonstrated experience successfully developing and executing marketing strategy that aligns

with organisational strategy.

2. Extensive marketing and communications experience, demonstrated by customer-focussed

outcomes.

3. Experience in developing and implementing marketing strategies and plans that support

business strategy and objectives.

4. Highest calibre written skills, to deliver high quality and accurate communications.

5. Understanding of customer segmentation, targeting, and positioning to deliver improved

marketing ROI.

6. Demonstrable outcomes in event management, community engagement and sponsorship

programs.

7. Superior verbal communication, presentation, negotiation, and consultation skills, including the

ability to interact effectively with people of diverse cultures and deliver outcomes.

8. Experience successfully developing and delivering an enhanced customer experience.

9. Commitment to providing a high standard of customer service and operating within the Jacana

Energy values of Honesty, Innovation, Teamwork, Diversity and Employee Wellbeing.

You may also have:
1. Tertiary qualifications in marketing, corporate communications, customer experience, business

or similar.

2. Knowledge of the Northern Territory Electricity Market and/or Australian Renewable Energy

landscapes.

CORE COMPETENCIES

Our core competency guide is the foundation tool in building and developing individual employee

growth, and outlines the behavioural skills and performance expected of employees and are

underpinned by the t Jacana Energy values.

Builds Effective Teams Building strong-identity teams that apply their diverse skills and

perspectives to achieve common goals

Business Insight Applying knowledge of business and the marketplace to advance

the organisations goals.

Courage Stepping up to address difficult issues, saying what needs to be

said.

Drives Results Consistently achieving results, even under tough circumstances.

Financial Acumen Interpreting and applying understanding of key financial

indicators to make better business

HOW TO APPLY

If you meet the above selection criteria and have the required capabilities, apply for this vacancy

online at https://jobs.nt.gov.au/Home/Job Details?rtf Id=306292

FURTHER INFORMATION

The recommended applicant may be required to undergo a criminal history check prior

to selection being confirmed. A criminal history will not exclude an applicant from this position

unless it is a relevant criminal history. When choosing to apply for this position,

the applicant should consider the full requirements of the position in aligning their work experience

and capabilities to this role.

Jacana Energy offers a range of employee incentives. Head over to our careers

page for more.