Position Summary Packing member orders into boxes, and transferring member orders to a separate cart or flatbed after they have been scanned or keyed. Runs for items as needed. Proper safety procedures and standards. Maintains courteous member service at all times while monitoring a smooth flow of members through the registers.
Job Duties/Essential Functions
Greets members, helps members load merchandise on the conveyor belt, asks member packing preferences, answers questions, relays information on special promotions, and thanks members.
Transfers items not on the belt to a separate cart or flatbed as cashier scans items, placing barcodes up for the cashier when possible. Assists with getting supervisor verification for high-ticket, Bottom of Basket, or non-transfer items. Packs member orders into boxes ad loads them on a separate cart or flatbed. Checks packaging for tampering and reports it. Assists members with loading orders into car when appropriate.
Retrieves items such as boxes, register supplies, and merchandise requested by members to keep lines moving smoothly.
Maintains the cleanliness of the register and general Front End area. Reports and cleans spills and trip hazards immediately.
When needed, retrieves carts and flatbeds from the parking area using a rope with clasping hook, pushing no more than 10 carts at once. Keep front of building clean.
Follows proper Front End and general safety procedures and standards.
Assist in other departments of the warehouse as necessary.
Provides prompt and courteous customer service to members, employees and suppliers.
Ability to operate vehicles, equipment or machinery
Carts, flatbeds, large wheeled bins, clasping cart ropes, rolling mop bucket with wringer, mop, broom, click counter, 2-way radio, pallet jack, trash compactor, cardboard baler.
Qualifications (Costco-specific or industry specific skills that candidates should possess) Education/Training: None Licenses/Certifications: RSA preferred (state specific) Experience/Skills: Strong customer service, communication and interpersonal skills, basic math skills Cash handling (preferred)
Other specific requirements: Full COVID-19 vaccination or medical contraindictations certificate.