External Communications Office Coordinator

October 1, 2024

The Salvation Army

Barton

FULL TIME

Number of Positions Available:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

About the Role:

We are seeking an External Communications Office Coordinator, Location –Canberra Office- Barton House ACT.

Purpose of the Role:

To provide administrative support to the Head of External Communications for the successful delivery of diverse Communications portfolio functions across Australia, based in ACT.
This role will be required to develop and manage relationships with a number of key internal and external stakeholders and must maintain high levels of confidentiality and professionalism at all times.

Key Roles and Responsibilities:

Support

Provide administrative support to Head of External Communications to ensure the effective management of the External Communications office, schedule and workload.
Coordinate daily business by regularly reviewing diary, emails, meeting and travel demands and identifying and resolving potential issues.
Develop a range of reports, correspondence, documents, proposals and presentations to support the External Communications Manager

Administration

Co-ordinate meetings, workshops, and committee meetings
Assist with communications to Corps for reporting and reconciliation and fundraising campaigns.
Act as liaison between External Communications office and Donor Care Services
Manage a range of financial processes including expenses, payroll, invoices etc. through Service Now to support the manager and the function and assist with banking requirements.
Supplier and general finance queries are responded to and actioned as required.
Maintain levels of promotional materials and office supplies.
Maintain records and filing systems and data entry
Provide administrative support for Corps and External Communications office in Self Denial Appeal processes.
Conduct other support and administrative activities as required
Undertake a range of general office administration to ensure the smooth running of the office and function.

Stakeholder Engagement

Maintain and enhance relationships with internal and external stakeholders.
Build rapport with visitors to the External Communications office.
Liaise and coordinate meetings, visits and special engagements with stakeholders as requested.
Collaborate effectively with other executives, staff and EAs to ensure meetings and events are well planned.

Experience and Qualifications:

Certificate III in Business Administration (or equivalent) or demonstrated relevant experience, knowledge, and skills.
Studies or relevant experience in Public Relations would be highly regarded.
Significant demonstrated experience, knowledge, and skills in administration management.
Excellent communication skills, both verbally and in written correspondence, with high-level writing skills, including editing, proofreading, and minute-taking, and the ability to prepare, check, and edit documentation with a high degree of accuracy.
Demonstrated ability to manage multiple tasks and competing deadlines.
Intermediate to advanced skills in using a range of software applications, with the ability to prepare documents, spreadsheets, emails, and navigate web browsers.
Proficient in Microsoft Office suite (Power Point, Excel, Word, Outlook).

Requirements of the role:

A National Criminal History Check is required

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service;
Opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution .

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

We regret to inform you that this job opportunity is no longer available