October 22, 2024

The Salvation Army

Mount Isa

FULL TIME

Case Manager

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

As a case manager you will be required to provide case management support, in both a community and residential based setting, that assists people to achieve housing stability, experience improved social inclusion and achieve a level of self-mastery that will enable them to sustain tenancy and lead their best lives.

This role is to provide person-centred case management incorporating resilience, trauma informed and strengths-based practices whilst working effectively with other members of the team to provide a comprehensive service that reflects the vision, mission and values of The Salvation Army.

Reporting to the Team Leader this role a full time permanent position base in Mount Isa.

You will successfully:

Ensure that delivery of services and support is aligned with the National Homelessness Stream Model of Care, which underpins homelessness services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.
Effective relationships are established with clients that encourage self-determination and participation
Ability to complete thorough assessments, inclusive of needs, risks and vulnerabilities
Ongoing assessment of the individuals’ presenting issues, vulnerabilities and needs from initial intake to exit
Case plans are implemented with active client participation

You must have :

Tertiary or other qualifications within Community Services, Social Work or similar discipline - A degree level qualification is preferred.
Relevant experience in a social service environment including in client assessment and case management
A current WWCC (QLD Blue Card) is required
Current First Aid Certificate
Current Driver’s Licence

Salary is an accordance with

SCHADS Crisis Assistance and Supported Housing Lvl 3

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
Flexible working conditions
Health, fitness and financial discounts / benefits
Paid parental leave - 12 weeks
Up to 8 weeks leave per year through our purchase leave scheme
Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
Purpose driven career which has positive social and sustainable outcomes
Employee Assistance Program - Independent confidential counselling service;
Opportunity for career development;
An inclusive culture of dedicated, passionate and professional team members
Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration