October 21, 2024

UnitingSA

FULL TIME & OTHER

Case Manager

Role Overview:
An exciting role awaits at Uniting SA's Homelessness team as a Case Manager. Drive intensive support for those facing homelessness. Encourage client participation, foster learning outcomes, and engage with the community. Meet KPIs outlined in the Western Adelaide Homelessness Service agreement. Apply now for a rewarding role!
Key Responsibilities:

Deliver case management services aligned with the Uniting SA framework for homelessness.
Offer goal-oriented services to meet client and customer needs.
Manage referrals, assess needs, and provide appropriate services.
Respond to client enquiries and address complaints.
Facilitate linkages and referrals to other agencies when needed.
Identify priorities and manage high workloads to meet deadlines.
Execute engaging programs for relevant service outcomes.
Provide information and referral pathways for self-management support.

Skills & Experience:

Essential: Hold a relevant Human Services qualification or equivalent degree.
Desirable: Training related to complex needs in the Homelessness sector.
Proven experience in diverse intervention models within human services.
Skilled in crafting detailed reports.
Expertise in case planning and complex case management for marginalised individuals.
Hands-on Case Management experience, covering assessment, planning, referral, and advocacy.
Provide diverse services, recognising the impact of complex needs in homelessness.
Collaborate with a strengths-based approach for those at risk or experiencing homelessness.
Efficiently coordinate with government and non-government agencies.
Manage databases, and analyse data for reporting and service improvement.
Report on trends and issues for those at risk or experiencing homelessness.

In return, you will work in a compassionate, respectful and just community in which all people participate and flourish.
What we offer:

Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
Enhance your job perks with novated leasing, offering tax savings and financial flexibility
17.5% Annual Leave Loading
Paid parental leave
Strong commitment to personal and professional development
Comprehensive Employee Assistance Program
Additional perks including discounted health insurance

For a confidential discussion, please contact Trisha Perelman, Coordinator on 08 8440 2178.
For further information, a full job description is attached below.
About Uniting SA:
Uniting SA, established in 1919, upholds values of respect, compassion, and justice. Uniting SA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.
Discover our vision and values: https://unitingsa.com.au/about-us/.

We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Our employment screenings vary based on role requirements. These measures ensure we recruit individuals who align with our standards.
If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now. If you require any assistance in submitting your application please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120. Applications close Monday 18th November 2024.

Please note, Uniting SA retains the right to close this advert earlier upon identifying a suitable candidate.

Our application process is mobile-friendly for your convenience.