Position Overview: As a Call Operator, you will be the first point of contact for our customers, handling inbound calls and providing support with a variety of inquiries. Your excellent communication skills and customer-centric attitude will play a key role in enhancing the customer experience. Key Responsibilities:
Answer inbound calls and respond to customer inquiries promptly and professionally.
Provide accurate information about products, services, and promotions.
Assist customers with account inquiries, troubleshooting, and service issues.
Collaborate with team members to achieve performance targets and improve processes.
Follow up on customer inquiries and ensure a high level of satisfaction.
Qualifications:
Previous experience in a call center or customer service role is preferred but not required.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work effectively in a fast-paced environment.
Proficiency in using computers and customer management software.
What We Offer:
Competitive salary and benefits package.
Comprehensive training and ongoing support.
Opportunities for career growth and advancement.
A positive and collaborative work environment.
Job Type: Part-time Pay: $48,760.00 – $53,221.67 per year Work Location: In person