The Opportunity:
Delaware North Australia is hiring a full time Cafe Manager for our Coffee Quarter venue at Perth Airport! We’re looking for someone who’s passionate about delivering exceptional guest service, with a positive attitude and a drive to create unforgettable experiences.
In this role, you'll oversee daily operations, managing staff, boost revenue, and exceed guest expectations. This is your chance to lead a dynamic team, showcase your skills, and make a real impact. Your input will be key to our success, and you'll build a reputation as the best in the business!
Benefits of joining our team:
- Free staff car parking
- Discounted food and beverage purchases across our outlets
- Airport ASIC pass valid for 24 months
- Reward and Recognition program
- Training and development opportunities
- Being part of a global company opens doors to various possibilities across our network of Australian and international resorts, airports, and stadiums
Responsibilities:
- Managing the daily operations of the venue and ensure all tasks are completed efficiently
- Focus on guest satisfaction through exceptional service delivery
- Achieve financial targets, manage budgets, control stock and oversee labour
- Ensure adherence to OH&S and food hygiene standards
- Support, develop and lead a diverse team with a strong emphasis on training to exceed guest expectations
What will you bring?:
- Cafe management experience in a fast-paced environment
- Approved Managers Card
- Responsible Service of Alcohol Certificate
- Food Safety Certificate
- Passion for the hospitality industry with a guest-focused, energetic, and self-motivated approach
- Strong people leadership skills
- Experience in recruiting, mentoring, training, and developing teams
- Strong communication skills
- Ability to work a 7-day rotating roster
About us:
Perth Airport has been a pivotal hub for travelers in Western Australia since its establishment. With a focus on excellent service and convenience, the airport offers a diverse range of food, beverage, and retail services operated by Delaware North. Joining our team means becoming part of a dynamic environment where you'll contribute to delivering exceptional experiences for our passengers.