Job Opportunities in Vietnam


August 15, 2024

PANDANUS RESORT

Reservation Manager

Hạn nộp: 30/09/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Thành Phố Phan Thiết - Bình Thuận
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
11/09/2024 08:57
MÔ TẢ CÔNG VIỆC

  • Make reports and draw up statistics to Director of Sale & Marketing
  • Prepare daily Management Reports: Daily Pick-up report, Daily Market intelligence update.
  • Control Extranet & third-party website throughout the day.
  • Control the Room revenue, the average room rate, and enhance the sales strategy.
  • Ensure that the statistics data concerning the daily operations of the Reservation department are correctly recorded.
  • Set up the norms and procedures of department according to the specifications of the hotel, ensure that these norms and procedures are followed through. Constantly review and update these procedures.
  • Check that tasks are accomplished accurately by the staff.
  • Follow the reservation cancellation and amendment procedures of the hotel.
  • Supervise the handling process of all reservations obtained through travel agency or tour operator and check accordance to contracts.
  • Handle daily correspondence; respond to inquiries and make reservation as needed.
  • Apply the selling techniques and assist front desk staff whenever necessary.
  • Handle the follow up of group reservation especially concerning the rooming list and meal booking.
  • Treat the guest with courtesy.
  • Work with Sales and Marketing Director/Manager on the Marketing Plan
  • Reviews always the selling status and rates of all package plans.
  • Follow the policy of the hotel on guaranteed reservation and no show.
  • Assist in developing training and development plans for staff; assist to implement and evaluate these plans.
QUYỀN LỢI ĐƯỢC HƯỞNG

  • Competitive salary
  • Housing allowance
  • Accident Insurance (24/7)
  • Social insurance
  • Other benefits for Management
YÊU CẦU CÔNG VIỆC

  • Bachelor degree in related field
  • 2+ year experience at same position in Hotels/Resorts 4-5*
  • Strong Administration skills, along with excellent communication and negotiation.
  • Detailed knowledge of working practices of Reservation
  • Computer literate, knowledgeable of Front Office computer system (Opera).
  • Good health, mature and pleasant personality and neat apperance.
  • Able to cope with pressure.
  • Good English language skills
YÊU CẦU HỒ SƠ
Please send CV to: hrm(at)pandanusresort.com or contact Ms. Huong at: 0344 063 551 for further information.

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