September 21, 2024

Azerai Can Tho

Cần Thơ

Guest Assistant - Nhân Viên Chăm Sóc Khách Hàng

Hạn nộp: 20/12/2024 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Quận Cái Răng - Cần Thơ
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch
Ngành nghề
Tiền sảnh
Vị trí
Nhân viên
Cập nhật
06/11/2024 14:56
MÔ TẢ CÔNG VIỆC

JOB RESPONSIBILITIES

Guest information distributor in Azerai.
Handling C/I and C/O, escort the guest to the room and accommodate special requests.
Understand room status; know room location, types, room availability and room rate.
Use suggestive selling technique to sell room and activities in or out of the hotel.
Handling billing of the guest upon departure time.
Stand by at front desk.
Understand all guest activities details to inform to the guest.
Aware and take care flight tickets of the guest.
Charging of guest activities.

GENERAL OPERATION DUTIES

Understanding of all hotel facilities and operation times of spa & restaurant.
To always keep office area clean & tidy.
To be aware of emergency procedures and always able to take proper

action.

Understand telephone courtesy.
To always be punctual and arrive at work as scheduled.
To maintain high standard of personal grooming and hygiene.
To always work closely with other Front Office staff and Front Office Manager

relating to guest services.

To always maintain effective internal and external communication and make

sure to handle all calls in a very courteous manner.

To ensure good teamwork amongst staff in the department.
To maintain high degree of morale within department.
To attend meeting, briefing and training as assigned by department head.
Ensure all equipment at the front desk is in order for operation.
To ensure all policies and procedures are adhered to.
To assume other duties as assigned by The Front Office Manager.

QUYỀN LỢI ĐƯỢC HƯỞNG
Competitive salary and benefits according to hotel's policy

Dynamic working environment

YÊU CẦU CÔNG VIỆC

EXPERIENCE:

Exellent oral and written communication skills in English and Vietnamese
Highly self-motivated
Team player.

LANGUAGES: Exellent English and Vietnamese

YÊU CẦU HỒ SƠ

Liên hệ trực tiếp:
Phòng Nhân sự Azerai Cần Thơ

02923 827 888

Ms. Ngọc Anh - 0931788880